Job Information
Burrell Behavioral Health Admissions Specialist in Farmington, Missouri
Job Description:
Job Title: Admissions Specialist
Location: Farmington, Missouri
Department: Recovery Services Employment Type: Full-time
Job Summary:
Take the first step toward making a profound impact on individuals seeking recovery by joining our team as an Admissions Specialist. In this crucial role, you will be the welcoming face and compassionate voice that guides clients through the admissions process, ensuring a seamless and supportive experience from the very beginning. We seek a detail-oriented professional with exceptional customer service skills and a genuine desire to contribute to our mission of empowering individuals on their journey to recovery.
As an Admissions Specialist, you will play a pivotal role in managing the admissions process, maintaining program census, and facilitating effective communication between clients, referral sources, and our clinical team. Your responsibilities will include responding to new referrals, maintaining waiting lists, completing admissions documentation, coordinating with the billing department, and providing administrative support to our clinical staff.
Farmington, Missouri, offers a vibrant community that values personal growth and well-being, providing an ideal environment for professionals dedicated to supporting individuals on their recovery journeys.
The Admissions Specialist position offers…
All-Inclusive Employee Benefits Package
Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits
Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
Paid Time Off - 29 days per year including vacation & holiday pay
Workplace Culture - An environment cultivating employee well-being, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement
Retirement options
Key Responsibilities:
Respond promptly to new referrals, documenting thoroughly
Maintain accurate waiting lists per regulatory standards
Foster positive relationships with referral sources, clients, and colleagues
Ensure program census aligns with service models across various treatment settings
Facilitate admissions screenings via phone or in-person
Complete comprehensive admissions documentation in electronic medical records
Coordinate insurance information and billing processes
Exhibit exceptional customer service, creating a welcoming environment
Provide administrative support to clinical staff as needed
Prioritize tasks, manage multiple responsibilities, and meet deadlines
Education and/or Experience Qualifications:
High School Diploma or General Equivalency Diploma
Additional Qualifications:
Excellent verbal and written communication skills
Adept at establishing rapport and creating a welcoming atmosphere
Ability to prioritize tasks and manage multiple responsibilities while meeting deadlines
Basic computer skills in Word & Excel
Knowledge of confidentiality laws related to treating mental health and substance use disorders
Extensive knowledge of policies, procedures, and regulations relevant to the program
Attentive to detail
Keywords: Admissions, Patient Intake, Customer Service, Administrative Support, Healthcare, Recovery Services
Position Perks & Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive and authentic workplace.
We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expressions, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.
Southeast Missouri Behavioral Health is a Smoke and Tobacco Free Workplace.
About Brightli
Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.
Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), Southeast Missouri Behavioral Health (SEMO), Firefly, Adult and Child Health, and Places for People. While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.
Brightli Snapshot
200 locations
4 states
19 subsidiaries and/or affiliates
5k+ employees
