Job Information
Insight Global Service Coordinator in Farmington Hills, Michigan
Job Description
We are looking for a Service Coordinator to join the team in MI due to an influx in service business in the region. They will be will be responsible for the following:
managing work orders by coordinating with clients, vendors, and branches to enforce expectations
analyzing complex problems and delivering solutions
generating and reviewing invoices for service and submitting to customers
establishing and maintaining customer satisfaction feedback process and sharing with senior management
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
1-3 years in a service environment (meaning companies that provide services for their clients and need to respond to calls for service)
o Telecom, Logistics, Electrical Contractors, Security System Integrators, Construction, IT Field Service, etc.
Strong experience with Microsoft Office Suite
Invoicing and billing experience- should understand the difference between a markup and a margin null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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