Job Information
Sanford Health Associate Guest Service Representative - Broadway Hospital - PRN in Fargo, North Dakota
Careers With Purpose
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
Facility: Broadway Hospital
Location: Fargo, ND
Address: 801 Broadway N, Fargo, ND 58102, USA
Shift: Day
Job Schedule: PRN
Weekly Hours: Varies
Salary Range: $15.00 - $22.50
Department Details
As needed Guest services associate to greet and assist patients at the entrances of our clinics within the metro area. Qualified individual will have the flexibility to pick up shifts that fit their availability. No shifts will start before 7:00am and no shifts will end later than 5:30pm. Must be willing to pick up shifts at a variety of different entrances. Must be willing to work one Saturday every 13 weeks. monthly Hours/schedule are determined by how many Part-time or full time employees are requesting time off and applicants individual availability.
Job Summary
Greets and assists patients, families and visitors in a courteous manner. Possesses outstanding front line customer service and creates a positive first and last impression to patients, families and visitors. Displays extraordinary professionalism and tact during stressful and busy times. Responds to patients with empathy using positive interpersonal skills. Directs patients, family members, visitors and guests to patient hospital departments, clinics and other Sanford locations. Monitors traffic in patient drop off areas. Provides city information to patients and visitors about available lodging and area business.
Possesses ability to push a wheelchair and understand the proper use of body mechanics as necessary. Occasionally assists with pushing a patient, family member or visitor in wheelchair to desired areas. Assists healthcare staff in discharging patients. Keeps lobby in reasonable order. Possesses ability to work outside in all kinds of environmental elements. Demonstrates ability to problem solve.
Displays ability to use good judgement during unusual circumstances. Displays positive attitude and ability to learn quickly, adapting to change. Strong ability to communicate with patients, family members, visitors and others.
Qualifications
High school diploma or equivalent preferred.
Benefits
Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .
Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.
Req Number: R-0209767
Job Function: Customer Support Services
Featured: No
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