Easter Seals Jobs

Description

Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50+ labs throughout the country. Our team is growing, and we are hiring a number of key positions within our organization including this opportunity at NDX National Dentex - Twin Dental Lab in Falcon Heights, MN for a Senior IT Systems Administrator.

The regular hours for this position are from 8:00 AM to 5:00 PM, Monday through Friday, and subject to change from time to time.

This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!

Location

This position is onsite with the IT team at our Minneapolis/St. Paul location

Job Duties

• Provide hands-on system and network administration, support and enforcement of IT Security controls and practices

• Execute against the defined priorities and deliver key projects on-time and on-budget

• Maintain constant communication with the business to anticipate changes in priorities and adjust work accordingly

• Develop and enforce a sound IT general controls environment through the development of, and training on, organizational-wide policies and procedures

• Model core team values of

• Customer First

• Open and Honest Communication

• Quality Work

• Develop and enforce standards across the technology organization

• Build and maintain key vendor relationships

• Provide in-person and remote Level 2/Level 3 support to end-users on a variety of issues.

• Drive continuous improvement of efficiency and accuracy through the use of technology and expansion of service management tools to automate and digitize existing manual business processes

• Other duties as needed

Qualifications

• Required: 7+ years of progressive work experience in IT support and administration

• Required: Strong background in IT general controls including IT security and change management

• Required: Progressive experience supporting a cloud-based or hybrid Microsoft-based environment including email (Exchange / O365), Laptops/Desktops (Windows 10/11), Windows Servers, and corresponding systems

• Required: Experience with imaging systems utilizing automation and tools like SCCM, Intune or similar

• Required: Experience with endpoint management solutions, AntiVirus systems and other monitoring tools and platforms used in maintaining a consistent and secure user environment

• Required: Excellent written and verbal communication skills and a collaborative spirit with co-workers

• Required: Superior change management skills and ability to follow process, document changes, plan for rollback and successfully navigate broad-impacting system changes

• Required: Ability to work with a degree of autonomy and to independently lead tasks and projects along with the ability to remain flexible based upon changing priorities

• Required: Demonstrated excellence supporting complex and distributed infrastructure environments including:

• Distributed directory services

• Distributed print and file services

• WAN (MPLS) and LAN administration

• Enterprise-wide anti-spam and anti-virus solutions

• Distributed firewall solutions

• Virtualization technologies

• Enterprise SAN

• Corporate intranet experience

• Enterprise backup technologies

• Database technologies

• Management of multiple data centers (primary/secondary/cloud/hybrid)

• Remote access and VPN technologies

• Required: Demonstrated ability to work with vendors through selection, negotiation, implementation, production support, and separation

• Required: Bachelors Degree

• Preferred: Experience working with, implementing and administering Privileged Access Management and Privileged Identity Management solutions

• Preferred: Exposure to and experience implementing and supporting IT Security controls via GPO / Group Policy, Security Groups within AD, use of other IT Security solutions

• Preferred: IT Security experience and any associated certification (CISSP, CompTIA Security+, CISM, etc.)

• Preferred: Experience with networking concepts in a Cisco environment, SD-WAN and firewall administration.

• Preferred: Experience administering backup and disaster recovery solutions

• Preferred: Exposure to or experience with Mobile Device Management

• Preferred: Healthcare or dental industry experience

• Preferred: Experience with manufacturing processes

• Preferred: Experience working in a regulated industry

Qualifications

Education

Required

• Bachelors or better

Experience

Required

• 7 years: Required: 7+ years of progressive work experience in IT support and administration