Job Information
West Virginia University Hospitals, Inc. Host-Hostess (JR24-34584) in Fairmont, West Virginia
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Provides meal service for patients, including obtaining menu selections from patients in person or via the facility's ordering system. Assembles, delivers, retrieves, and cleans patient trays and prepare menu items.
For West Virginia Locations: MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. Valid Food Service Worker Permit (FSWP) from the local health department prior to starting OR obtain a Temporary FSWP no later than the first worked day and a permanent FSWP within 1 week of start date or next available class.
For Ohio locations: MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. Obtain a ServSafe Person In Charge certification within 90 days of hire.
PREFERRED QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. High school diploma or equivalent. CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
- Answer patient phone calls in a courteous manner following established standards.2. Use current systems to obtain necessary patient information and to accurately process requested menu items following established procedures.3. Communicate with patient to share meal options and obtain meal selections.4. Compare patient menu selections with the diet order and make any adjustment to the selections as needed.5. Assemble patient tray with selected menu items and deliver meal trays to patients within guidelines for timeliness. Retrieves patient meal trays within a reasonable timeframe.6. Checks trays for missing items and intervenes to correct. Maintains supply of condiments on cart7. Follows department procedure for the missed meal reports including alerting nursing.8. Follows delivery standards including hand sanitization, infection control requirements, two patient identifiers, AIDET and key phrases. Alerts nursing if patient is not properly positioned to begin eating or otherwise appears to need assistance.9. Documents information required for ordered calorie counts.10. Monitors new patients for knowledge of room service, gives menu and explains as needed.11. Communicates clearly with tray line and production personnel regarding patient special requests (follow-ups on any unusual requests) to meet patient needs.12. Maintains established standard of cleanliness in work area and patient area.13. Assist with the room service assembly or other areas of food service as... For full info follow application link.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCP here. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)