Job Information
West Pharmaceutical Services, Inc. Director, Operational Excellence in Exton, Pennsylvania
Reference #: 1094430901 At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future? There's no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families. We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts. Job Title: Director Operational Excellence At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?
There's no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts. Job Summary: In this role, you will have responsibility for executing upon assigned operational excellence initiatives which could include, strategic assessments, operational assessments, process analysis, opportunity identification, lean strategy and deployment, workshop facilitation, improvement execution, and control plan development and management, coordinate strategic planning, including goal and objective development for designated value streams, operating units or business segments. Identify and improve critical processes necessary to achieve annual targets. Assist in the development of strategic plans for driving transformation and remediation initiatives. Act as a catalyst for change and a driver of engagement for improvements. Provide leadership on strategic thinking and transformational processes to ensure established goals and objectives are met.
Essential Duties and Responsibilities: Participate in the development and support of the West Business System (WBS), with the goal of sustaining operational standards. Develop robust, capable systems necessary to achieve strategic goals and objectives. Ensure the consistent and uniform application of OPEX tools. Partner with functions to drive strategic initiatives and annual objectives with clear milestones and KPIs to achieve goals, and lean savings targets. Provide technical guidance, training, coaching and mentoring to improvement leaders and manufacturing teams. Plan and execute Kaizens focusing on critical processes. Conduct Maturity Model assessments (gap analysis) and facilitate development of action plans. Drive improvements in the Values Stream Participate and /or organize monthly, quarterly and annually newsflash / knowledge sharing platforms across the Values Stream Provide portfolio management support (milestone tracking, status reporting, value tracking, risk iss e and escalation) for work streams. Develop recommendations to create a transformation and remediation strategy and roadmap. Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules. Provide methods of reliably reporting the status of improvement metrics. Other duties as assigned.
Basic Qualifications: Education: Bachelor's Degree (or equivalent) in Business, Engineering or other quantitative field Experience: Minimum 10 years of relevant experience; within a regulated healthcare environment preferred Min. 3-years' experience as an Operational Excellence manager or equivalent Experience in a manufacturing/production/operations environment, utilizing Lean Principles; transactional Operational Excellence experience a plus
Preferred Knowledge, Skills and Abilities: Must have good interpersonal/leadership skills and be able to interface with all departments and team member levels. Must have strong critical thinking and problem-solving skills Computer skills required including MS Office app., Mini-tab and other statistical software programs. Must possess experience demonstrating and using Six Sigma/Lean tools and methodologies. Install and control adequate protection of confidential information and documentation. Ensure that key operational and essential documentation files kept on computer or otherwise are properly backed up at all times. Restrict access to confidential information as required. Work closely with other functions to maximize achievement through a cooperative environment. Support and contribute in Lean Sigma programs and activities towards delivery of the set target. Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description Able to comply with the company's safety policy at all times. The position holder is responsible to consider the safety and health of our employees when designing or improving our workplaces. As a leader he educates and trains our employees on the importance of safety and acts as a role model. Able to comply with the company's quality policy at all times. The job holder respects all specifications arising from the cGMP requirements and from the specifications DIN ISO 15378, DIN EN ISO 9001 and DIN ISO 50.001 as per its current state and also as it applies to any future amendments.
Travel Requirements: Must be able to travel up to 25% of the time.
Physical & Mental Requirements: Ability to reason logically and make sound decisions.
Competencies/Authorities Lean expertise Communication in a multi-Cultural team Strong Teamwork Analytical strength and autonomous, self-reliant, and pro-active work style Result Oriented Analytical Skills Program Management Skills LSS Champion, LSS Green Belt or LSS Black Belt #LI-CT1 West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.
West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis