Job Information
Church & Dwight Co., Inc. Associate Community Manager in Ewing, New Jersey
A collective energy and ambition. A place where you can make a real difference.
We’re a company that genuinely cares about our people, our products, our consumers and the environment.
Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries.
United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win.
Hybrid - Princeton South, NJ
At Church & Dwight, we value talented professionals with a strong desire to make a positive impact in our company. As a rapidly growing organization, we are always seeking passionate and creative individuals whose action-oriented mindset will foster continued growth throughout our leading brands. Role Summary
Church & Dwight is looking for a passionate and talented Associate to join our newly established Digital Strategy team within the Digital Growth function. We manage the holistic full-funnel digital strategy and deployment to impact consumers across all points of the digital journey. This role specifically focuses on managing the vibrant social communities across leading brands like Arm & Hammer and Oxiclean. The Associate Community Manager is responsible for content strategy, content creation, daily posting, monitoring, and engaging with our community. This role requires strategic planning and amplification of major campaigns and product launches in partnership with key agency partners on social. Influencer discovery, negotiations and contracting is also an important workstream. This role will be expected to achieve high growth for social platform followings and engagement, providing in-depth, analytical, monthly reports on KPIs.
Role Accountabilities and Responsibilities
Develop, execute and post best-in-class social content on platforms like Instagram, Facebook, TikTok, YouTube and Pinterest, as well as assisting with content ideation and creation.
Lead the organic and paid media asset placement and performance
Ensure community questions, comments and related opportunities are answered within 24hours; Provide a well-executed, high-touch experience when escalation required
Monitor social media platforms for UGC, product feedback, relevant trends, etc.
KPI Tracking: Define and track success metrics monthly.
Key member of the inter-agency team accountable for annual Brand plans and responsible for ideation and execution of strategic social initiatives
Create, curate, and post social media content.
Lead the organic and paid media asset placement and performance.
Cultivate influencer network from discovery, recruitment and contracting through relationship management.
Work with cross-functional teams on an ongoing basis to support all areas of the business through social media initiatives.
Complete campaigns performance analysis and reporting on KPIs.
Attend meetings with cross-functional and inter-agency teams, capture action items and execute on aligned plan.
Able to execute digital marketing campaigns .
Education And Experience
Bachelor’s Degree Required
3-6 years related experience – with d emonstrated success working in top social media platforms including Instagram, Facebook, TikTok, YouTube and Pinterest
Exceptional written and verbal communication skills - previous community management and copywriting experience preferred.
Strong time management and organization skills; able to prioritize and manage multiple projects.
Ability to do in-house editing of social & video content is a plus.
Experience working with social analytics and planning tools.
Understand that social media is 24/7 and may require monitoring the community on off hours; willing to work after hours or on weekends to support events.
“Out of the box” and “disruptor” mindset combined with appreciation and respect for the rich legacy at Church and Dwight
Skills and Competencies
Technical Skill
Leverage a deep knowledge of best practices to develop effective best in class content, community management, social listening, organic and paid social media tools.
Leverage Google analytics tools to optimize performance and drive business results.
Functional understanding of analytics and attribution modeling tools for campaign measurement
Stay up to date with evolving MarTech landscape and share best tools to improve current process and output
Apply rigor in critical thinking and quantitative/qualitative analysis to draw out trends, issues, opportunities (finds the true meaning in the consumer learning) from different tech platforms.
Leadership Skill
A passion for social media trends, culture, and content
Has a bias for action and is orientated towards achieving results
Comfortable working in a fast-paced and energetic environment
Strong collaborative skills, with the ability to work closely with cross-functional teams.
Elevate thought leadership and excellence in social media best practices .
Capitalize on new opportunities and trends to formulate plan
#piq #LI-Hybrid
Church & Dwight is proud to be an Equal Opportunity Employer/Veterans/Individuals with Disabilities.For more information on our company, our brands and our culture visit us at http://www.churchdwight.com/
Church & Dwight is a world-leader in household and personal care products. Our global brands include ARM & HAMMER®, Batiste, OxiClean, Trojan, XTRA, Nair, First Response, Spinbrush, Orajel, vitafusion, Li’l Critters, Water Pik and FLAWLESS®. Founded in 1846, we have operations globally and are listed in the S&P 500.
