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[SERVICE DELI CLERK]{azo="" sans";="" font-weight:="" bold;="" text-decoration:="" underline"=""}

[ ]{azo="" sans";="" font-weight:="" bold"=""}We want to add *1 part-time *(18-24 hours a week) deli clerk to our deli team.

This position's anticipated schedule will be a mix of weekday and weekend shifts, 2-3 shifts a week, scheduled between 10 am and 7 pm. Schedules are posted three weeks in advance. Weekends are required. All part-time positions have the potential to become full-time.

POSITION FUNCTION

Responsible for delivering an excellent customer experience to deli customers by producing made-to-order items while maintaining a fully stocked, clean, and organized hot bar and grab-and-go case. Adheres to all operational, merchandise, health, and safety standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business. Work towards ensuring the Co-op's mission. Adhere to the Co-op's code of conduct.

QUALIFICATIONS:

• Must be 18 years of age or older
• Able to work between 10 am and 7 pm, including weekends. Dependable attendance is required.
• Ability to provide friendly, professional external and internal customer service in a fast-paced environment
• Ability to calmly and professionally handle multiple demands, prioritize effectively, and problem-solve within established guidelines
• Able to respond appropriately to changes in direction or unexpected situations
• Ability to work effectively independently as well as within a team
• Ability to communicate well with others
• Willingness and ability to meet the changing needs of the job
• Computer literacy required.
• Ability to learn and memorize job related skills and required information, including: safe knife handling, product knowledge, food allergy and other special diet restriction and safe food handling procedures
• Ability and willingness to follow all policies and procedures
• Ability to lift and carry 30-50 lbs. when necessary
• Ability to climb a ladder when necessary
• Ability to stand and walk for long periods of time
• Ability to work efficiently in a fast-paced environment

ESSENTIAL FUNCTIONS:

• Prepare all made-to-order deli items
• Assist in the production of grab-and-go products
• Ensure the hot bar, soup bar and grab-and-go case are full at all times
• Maintain the cleanliness of the hot bar, soup bar and grab-and-go case
• Fill, rotate, and face deli and retail displays, as needed
• Ensure proper use of kitchen equipment
• Maintain a clean and sanitary work area
• Ensure accurate price leveling of department items
• Answer phone calls and forward messages or calls as needed

ADDITIONAL FUNCTIONS:

CUSTOMER SERVICE

Provide prompt, friendly, courteous customer service

Ensure customer satisfaction through active listening and follow-through

Maintain professional behavior

Develop a strong product knowledge

Support and follow all store policies and processes

Support and follow all food handling policies and processes

Participate in safety awareness and maintenance of a risk-free environment

Develop and maintain good working relations with other staff. Support and assist team members and supervisors when necessary

Assist in other departments, as needed

Supports and participates in-store sales goals and programs

Demonstrates strong interpersonal, communication (verbal and written), active listening, proactive problem solving, or