Job Information
Snohomish County PUD #1 Mgr Customer Service - Training and Quality in Everett, Washington
Mgr Customer Service -- Training and Quality
$139,753.00 to $174,693.00
Job #16061
We are seeking to hire someone with a strong background in content development, adult learning styles, new hire and continuous learning, as well as support in quality management. This role will be a key leader in reimagining our training curriculum and methods for future training.
Basic Responsibilities
Responsible for supervising employees, providing them positive and constructive feedback, and overseeing business operations to ensure compliance and excellent customer experience delivered through all channels
Minimum Qualifications
- Bachelor's Degree in Business or Public Administration, or related field, AND
- Two (2) years of progressively more responsible experience in a Customer Service Department;
OR
- Six (6) years of progressively more responsible experience in a Customer Service Department.
Benefits
In addition to a competitive compensation program, Snohomish County PUD #1 offers a comprehensive benefits package. Employees and eligible dependents may enroll in medical, dental, vison hardware, basic life insurance, long-term disability, accidental death and dismemberment, voluntary term life, and retirement benefits (including PERS pension, 401(k), and a 457 plan). The Snohomish County PUD also provides an employee assistance program, tuition reimbursement, short-term disability, paid time off benefits starting at 20 days a year, plus 5 days of extended sick leave and 11 paid holidays. For more information on our benefits package please visit www.snopud.com/benefitoverview{rel="nofollow"}.
To Apply
Fully complete the online application at careers.snopud.com{rel="nofollow"} by no later than 10/14/2024. Snohomish County P.U.D. #1 is an Equal Opportunity Employer of Minorities, Women, Disabled and Veterans
