Easter Seals Jobs

Job Title: Credit and Collections SupervisorJob Description

We are looking for a Credit and Collections Supervisor to oversee daily accounts receivable functions and manage the full cycle of accounts receivable. This role involves supervising a team, fostering positive relationships with both internal and external stakeholders, and ensuring accurate and timely processing of invoices and payments.

Responsibilities

• Supervise daily A/R functions, including bill receipt, accuracy confirmation, coding, and payables entry.

• Manage the full cycle of accounts receivable: sales order, delivery, billing, account posting, and payment receipt.

• Foster positive relationships with internal sales and operations teams, as well as external customers.

• Ensure accurate and timely processing of invoices and cash applications.

• Oversee the processing of new credit applications based on credit department and company size.

• Manage progress billing control, invoicing, and reporting.

• Supervise the posting of payments to customer accounts.

• Handle collection calls and correspondence with customers regarding past due balances.

• Provide customer service for collection issues, process refunds, review account adjustments, and resolve discrepancies.

• Monitor and maintain assigned accounts, including customer calls, account adjustments, small balance write-offs, reconciliations, and credit memo processing.

• Prepare and reconcile customer statements, process returns, and issue invoices.

• Maintain thorough and accurate documentation in accordance with company policy and accepted accounting practices.

• Assist with month-end close, journal entries, DSO analysis, and accounts receivable reporting.

Essential Skills

• Bachelor's degree in Accounting, Finance, or related field preferred.

• 5+ years of experience in accounts receivable, with a focus on large retail companies.

• Strong knowledge of Microsoft Word and Excel.

• Excellent communication skills, particularly in handling collections and escalated invoices.

• Proven ability to lead and manage a team effectively.

Additional Skills & Qualifications

• Experience with customer service in collections.

• Ability to handle escalations from a team of 8-10.

• Proficiency in account reconciliation and collection calls.

Work Environment

The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. This position offers a hybrid schedule, with in-office days on Tuesday, Wednesday, and Thursday. No meetings are scheduled on Fridays, and during the summer, employees work half days on Fridays but receive full pay. The office culture is amazing, with discounts on products and events, and a full lounge with a bowling alley for team events.

Pay and Benefits

The pay range for this position is $40.00 - $45.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Everett,WA.

Application Deadline

This position is anticipated to close on Feb 24, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.