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Providence St. Joseph Health Chief Nursing Officer, PRMCE Pacific Campus in Everett, Washington

Description THE ROLE Has direct overall responsibility for the operation of nursing services across multiple units and serves as the site administrator at PRMCE Pacific Campus. Assures that the provision of nursing services are integrated and in support of the North Puget Sound Service Area strategic plan with a focus on highly reliable care, performance improvement and appropriate utilization of resources. Assumes an active leadership role inter-professionally and works collaboratively to ensure an integrated system for delivery of care. With a constant focus on whole person care, quality, staff and patient safety, the Executive Director Nursing maintains standards and systems for care delivery at their ministry. These systems of care delivery promote evidence-based practice and are designed to support the management of productivity targets, patient acuity, and appropriate planning for and use of available resources. Has direct oversight of the facility, services and contracted relationships operating through the PRMCE Pacific Campus. ESSENTIAL FUNCTIONS Assures employee understanding and commitment to organization Mission, vision, and Core Values. Responsible for the operation of the Professional Nursing Practice and nursing clinical operations within the PRMCE Pacific Campus. This position directs nursing services through the development and implementation of nursing policies, procedures, standards and staffing plans under the direction of the PRMCE Chief Nursing Officer. Creates an organizational climate that encourages teamwork, fosters mutual trust and motivation, and engages a high level of commitment to the purpose and values of the organization as well as facilitates and encourages caregiver involvement and collaborative relationships. Assures that nursing practice is evidence-based, and meets all regulatory, safety, and moves towards top-of license performance. Works closely with the service line directors, shared services, and other leaders to represent nursing and patient care for the inpatient services and other operational needs of the agency partners operating at the PRMCE Pacific Campus. Assesses the quality of care rendered, while encouraging and supporting improvement activities that can make meaningful contributions to the quality and economy of nursing services. Participates in the negotiation and monitoring of contract compliance (e.g., physicians, service providers). Develops and maintains departmental customer satisfaction program in accordance with organizational guidelines which exceed guests, family, interdepartmental, patient and physician expectations. Develops and maintains departmental quality management program in accordance with organizational guidelines which exceed community standards, including compliance with all laws, regulations and requirements of appropriate licensing and accrediting bodies. Develops a departmental strategic Plan complying with organizational guidelines which identifies objectives for increasing market share and volumes. Develops annual departmental budgets, which will include appropriate volume and revenue projections and reflect the most cost-effective means of delivering services to achieve specified quality levels. Manage human resources to achieve the highest levels of performance and employee satisfaction by retaining, developing and attracting the most competent employees. Ensures formal workforce planning process is in place and goals are being achieved. Ensures effective labor management relationships. Complies with PRMCE and unit specific infection control, risk management, safety and OSHA guidelines and procedures. Assures compliance with PRMCE confidentiality policies. Maintains confidentiality of patient and/or business related information. Promotes sensitivity with cultural and religious beliefs. Identifies role

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