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ROI & Audit Technician

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Date Posted: 08/08/2024

Requisition Number: 8239

Location: CHA Everett Hospital

Work Days: 8:30 AM to 5PM

Category: Clerical and Administrative Support

Department: Health Information Management

Job Type: Full time

Work Shift: Day

Hours/Week: 40.00

Union Name: SEIU 1199

The Health Information Management (HIM) Department performs a variety of duties to maintain patient records and to provide records to clinical departments and patients.

The Release of Information and Audit Technician is responsible for retrieving, and sending medical records and clinical reports for patient care, hospital/external agency reviews and other external audits. The individual is instrumental in coordination and execution of external audit requests. The process involves disclosing patient-identifiable information and must be performed in accordance with laws and guidelines set forth by the various State, Federal and HIPAA regulations and hospital policy.

Responsibilities:

• Travels to CHA Network wide locations to perform HIM related duties.

• Can handle high call volume

• Coordinates and processes ROI requests from all entities, including subpoenas and court orders.

• Opens mail, stamps and enters all requests into the Release of Information module.

• Performs quality review of chart for proper documentation.

• Provides excellent customer service assisting patients and customers.

• Communicates effectively both verbally and in writing.

• Coordinates and completes medical record audits or medical record review requests

• Experience with copy machines, auto faxing, PDF conversion, download documents, etc.

QUALIFICATIONS:

High school diploma/GED required.

Successful completion of anatomy and physiology based medical terminology course required.

Preference given to candidates interested in HIM as evidenced by enrollment in a RHIT or RHIA program.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.