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Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00047058 You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section

Status: Internal/External-OIEC employees and the general public Job Posting #: 00047058 Location: Houston West Travel required: up to 5% FLSA Status: Non-Exempt Do you have a passion for public service and enjoy making a difference? Dont miss out on this opportunity. The Office of Injured Employee Counsel (OIEC) is hiring! Apply now if youre looking for a rewarding career in public service. Youll love the Benefits of Working at OIEC: Hybrid work schedule, if applicable 96 hours of accrued vacation a year 96 hours of accrued sick leave a year 20+ holidays every year Career advancement opportunities Free parking Free comprehensive medical insurance for full-time employees and 50% off premium costs for dependents (state pays other 50%) OIEC is the state agency that helps injured employees with their Texas workers compensation claims. The agency assists, educates, and advocates on their behalf.and#8239;and#8239;OIEC provides services in 20 offices across the state.and#8239;and#8239;Agency services include advocacy, customer service, and dispute assistance through OIECs Ombudsman Program. OIEC - Field Office Administrative Assistant (Admin Asst III) Fort Worth The field office administrative assistant works out of the Fort Worth office and performs complex administrative and technical support for the Regional Manager. The office consists of ombudsmen and customer support staff. May act as regional customer support specialist (CSS). We are looking for someone who is a stellar, self-starter who knows how to prioritize and organize work and see projects through to completion. Must be positive, detail oriented, impartial and maintain confidentiality. Works under general supervision with moderate latitude for the use of initiative and independent judgment. This position: Acts as point of contact for travel for the office Assists with the leave accounting system (CAPPS) Maintains the office(s) and regional managers calendar (Outlook and Compass) Ensures office coverage Monitors DTS (dispute tracking spreadsheet) Coordinates team building Orders and maintains office inventory and supplies Oversees records retention for the office Develops and maintains filing systems Provides internal communication to office staff Provides back-up on the scheduling function and back-up to monitoring the queue May perform CSS duties: assists injured employees; provides preliminary information and general assistance; documents all customer contact; reviews/logs receipt of forms, incoming mail and faxes; attempts to resolve claim disputes; refers unresolved disputes to appropriate staff; assists with contacting appropriate licensing boards for complaints against health care providers; prepares correspondence letters, memorandums, claim folders and reports for the ombudsmen; and schedules hearings and meetings for ombudsmen and maintains a docket calendar. Additional job details: This position may be eligible for hybrid telecommuting. Employees must have a secure, dedicated workspace with Internet service, ability to maintain a reliable, consistent work schedule, and be available for weekly meetings and group collaboration via Microsoft Teams and other applications during regular business hours. Qualifications: This position requires:and#8239; Graduation from high school or equivalent Eighteen months full-time experience in an office setting performing administrative work Preferences for this position include: Three years administrative assistance experience College education Workers compensation experience Bilingual in English and Spanish language skills (oral and written) This position requires d monstrated knowledge of: Microsoft Word and Outlook This position requires demonstrated skill in: Attention to detail Handling and solving problems Records maintenance principles and practices Use of correct grammar, punctuation, and spelling This position requires the demonstrated ability to: Maintain confidentiality Remain impartial in the office Multitask and meet deadlines Establish and maintain effective working relationships with a variety of individuals and groups Communicate effectively both verbally and in writing with all levels of employees and the public How to apply Before you apply, please click, or copy and paste the following link into your browser for more information about working for the Office of Injured Employee Counsel (OIEC): OIEC LINK All applications must contain complete job histories, including job title, dates of employment, name of employer, managers name and phone number, and a description of duties performed. We may reject applications that do not include all the required information. Resumes do not take the place of this required information. Submitted through Work in Texas Work in Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, please go to CAPPS Career Center to register or log in and access your profile. Click on the following link or copy and paste it into your browser: CAPPS TALEO Career Section Criminal background checks will be conducted on all final candidates. An applicant who has been convicted of a criminal offense relevant to the position may be disqualified from employment. Equal employment opportunity: OIEC does not discriminate based on race, color, national origin, gender, religion, age, or disability in employment or in the provision of services. Any request for reasonable accommodation needed during the application process should be directed to OIECHR@oiec.texas.gov. Please note: Unless specifically and expressly stated otherwise, regular attendance is an essential function of every OIEC job. Employment Preferences Former Foster Youth Preference An individual who was under the permanent managing conservatorship of the Department of Family and Protective Services on the day preceding the individuals 18th birthday is entitled to a preference in employment with a state agency over other applicants for the same position who do not have a greater qualification. Tex. Govt Code, Section 672.002. Military employment preference Senate Bill 1376, 88th Legislature, Regular Session, Section 657.002 requires State agencies to give military employment preference in employment and retention. Please see more details on our job page. In order to receive a military employment preference for any position, the following documents are required to be submitted with your application, as applicable: Veteran: DD Form 214 Surviving spouse of a veteran who has not remarried: Marriage Certificate and DD Form 1300 or appropriate documentation Orphan of a veteran killed while on active duty: Birth Certificate and DD Form 1300 or appropriate documentation Spouse of a me