Job Information
Robert Half Front Desk Operations Supervisor (Hospitality) in Escondido, California
Description
Our notable hospitality client in Escondido is seeking an organized, reliable, and hospitable Front Desk Operations Supervisor. The successful applicant will be responsible for maintaining high standards of customer service and managing the day-to-day operations of the Front Desk team.
Responsibilities:
Oversee day-to-day front desk operations, and ensure guest satisfaction.
Train, guide, and manage front desk staff.
Handle guest inquiries, concerns, and complaints promptly and professionally.
Liaise with maintenance and housekeeping staff to ensure that issues are dealt with efficiently.
Prepare reports, including occupancy reports, financial reports, and audits.
Requirements
High school diploma; Degree in hospitality management or related field is a plus.
Proven experience in a supervisory position within a hospitality setting.
Excellent customer service and problem-solving skills.
Proficient in MS Office applications and hotel management software.
Exceptional leadership skills and ability to multitask effectively.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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