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UPMC Business Analyst in Erie, Pennsylvania

UPMC welcomes your application to join our Pharmacy team as a full-time Business Analyst! Along with working alongside a phenomenal team of health care professionals, there is an opportunity to receive a robust Total Rewards package!

Responsibilities:

  • Complete all assigned tasks to meet deadlines and organizational goals.

  • Identify potential areas of concern that could impact client satisfaction and address them proactively.

  • Maintain strict confidentiality regarding employee and insured information.

  • Analyze benefit administration issues to determine necessary policies and procedures.

  • Develop administration policies and procedures or make business recommendations to ensure consistent and cost-effective claims administration practices compliant with regulations and company policies.

  • Participate in training programs and contribute actively to team meetings to enhance client satisfaction and promote teamwork.

  • Must be able to create pivot tables, and utilize functions (vlookup, concatenation, if/then) within the application.

  • Responsible for building and maintaining MS Excel models using pivot tables to project costs for drug costs to develop budget forecast.

  • Perform KPI analysis and present metric results to global clinical supplies management team.

  • Develop metrics via Excel models to analyze resource allocations and forecasts for use by managers within the department.

  • Ability to follow Standard Operating Procedure (SOP's)

Required:

  • Bachelor's degree or equivalent related work experience

  • Minimum of two years of general business experience

  • Minimum of two years of experience in business/industry specialty

  • Organizational, interpersonal, and communication skill

Preferred:

  • Knowledge of commercial, Medicaid, and Medicare products

  • MS Office and PC skills

  • Working knowledge of COB (Coordination of Benefits)

  • Experience with data analytics software such as PowerBI, Spotfire, Tableau, and/or Qlik

  • SAP experience

  • Purchase Ordering experience

  • Prior supply chain, logistics, or operations knowledge

  • Computer skills in ERP & CTMS Licensure, Certifications, and Clearances:

  • Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

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