Job Information
BrightSpring Health Services COLLECTION MANAGER in ENGLEWOOD, Colorado
Our Company
Amerita
Overview
Amerita, Inc. is a leading provider in Home Infusion therapy. We are looking for a Collection Manager to join our Revenue Cycle Management team as we grow to be one of the top home infusion providers in the country. The Collection Manager will report to the Director of Revenue Cycle Management.
This position can be hybrid OR fully remote. Mountain Time Zone.
As a core member of the Collection team, you will be expected to perform and supervise all activities related to the collection of all Accounts Receivable, specifically government payers and patient collections. The Collection Manager will perform all human resource related tasks associated with the managing employees. The Collection Manager will work closely with collectors’ onsite and in other locations, and with other management to identify and share information about trends or patterns in payment activity. The Collection Manager will assure that the reimbursement department maintains compliance with company policies and all applicable laws and regulations regarding billing, collections, banking and the security of patient financial information.
• Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts• Supplemental Coverage – Accident, Critical Illness and Hospital Indemnity Insurance• 401(k) Retirement Plan with Employer Match• Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability• Employee Discounts• Tuition Reimbursement• Paid Time Off & Holidays
Responsibilities
Insures that all day to day operations work towards company goals for cash collections and A/R over 90 days
Supervise the process of collections as well as assist with the receiving, batching, posting, balancing and archiving payments and adjustments to accounts receivable
Assures reimbursement department complies with established company criteria for timeliness and accuracy of billing and collections
Review and post adjustments within eligible range of $250.00 and under
Performs research of account balances that exceed $10,000 which are 75 days or greater to insure collector managing account is taking appropriate actions to resolve balance by 90 days
Conducts monthly audits of a sample of accounts to assess collector performance
Identifies inefficient processes; makes recommendations to automate or eliminate
Monitors workload of staff; makes recommendations to management of staffing needs workload becoming unmanageable and performance suffers
Identifies patterns of short-payment, overpayment or non-payment and brings them to the attention of appropriate specialist
Works with the billing and cash posting team to ensure proper application of cash receipts
Contacts payers by telephone, mail, email or other appropriate means to secure copies of missing remittance documents as needed
Monitors the adherence to state and federal regulations, and to company policies regarding to compliance, integrity, patient privacy and ethical billing and collection practices
Assist in implementation of training program for Collection Team Leads, Specialists and Patient Collection Specialists
Participates in and coordinates training for all new staff
Assist with competency testing for all training materials
Interacts with third party collection agencies as needed
Understands and adheres to HIPAA and PHI guidelines
Communicates clearly and professionally, both in written form and orally, with internal and external customers
Available to work extended hours when necessary to meet department deadlines
Performs other tasks or special projects as requested by management
Qualifications
High School diploma or GED equivalent required
Associate’s degree in Business, Accounting or Finance a plus or equivalent experience
A minimum of 3 years of experience in medical billing, collections, and accounts receivable (to include 2 years of supervisory experience) and working knowledge of Managed Care, Commercial Insurance, Medicare and Medicaid reimbursement, and Cash Applications; home infusion experience a plus
Solid Microsoft Office skills required; Word, Excel and Outlook
Strong verbal and written communication skills
Ability to independently obtain and interpret information
Knowledge of CPR+ software a plus
Working knowledge of managed care, commercial insurance, Medicare and Medicaid preferred but not required
About our Line of Business
Amerita is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness and entrepreneurial spirit of a local provider. For more information about Amerita, please visitwww.ameritaiv.com. Follow us onTwitter (https://twitter.com/AmeritaIV) and LinkedIn (https://www.linkedin.com/company/amerita-inc/) .
ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at TalentAcquisition@brightspringhealth.com .
Click here (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information.
Job LocationsUS-CO-ENGLEWOOD
ID 2024-149189
Line of Business Amerita
Position Type Full-Time