Job Information
RWJBarnabas Health Bed Board Controller, Emergency Dept Access Service in Elizabeth, New Jersey
Bed Board Controller, Emergency Dept Access ServiceReq #:0000172250
Category:Clerical / Administrative Support
Status:Full-Time
Shift:Night
Facility:Trinitas Regional Medical Center
Department:Emergency Dept Access Service
Location:
WILLIAMSON STREET, 235 Williamson Street, Elizabeth, NJ 07202
Job Overview:
Bed Board Controller position is responsible for managing bed assignments and ensuring proper patient placement. The candidate will work closely with all floors throughout the hospital to ensure patient flow. Candidate will be responsible to manage all bed assignments, admissions and registration including direct admissions, newborn baby registrations, dialysis patients and NPC Admissions. The employee will maintain accurate documentation and record all information.
Qualifications:
Required:
High School diploma or equivalent
2-3 years experience in a hospital patient registration setting;
1-3 years in a census management, assigning beds
Well-developed interpersonal skills with the ability to understand and communicate with persons of varying acuities
Must be able to work with the public and maintain poise under difficult situations
Knowledge of medical technology
Supervisory skills a plus
Good typing and computer skills
Preferred:
- Bilingual Spanish preferred
Scheduling Requirements:
Shift- Night- 7:00pm-8:00am
Monday- Friday with every other weekends/holidays
Full Time
Essential Functions:
Performs supervisory duties in the absence of the manager including the coordination of staffing for appropriate coverage
Orients/trains the staff and new hires in the absence of the trainer making sure policies are adhered to
Troubleshoots problems and urgent issues for the staff
Maintains daily work schedule for the department to ensure minimum staffing requirements for adequate coverage
Serves as a resource for the department in the Manager s absence Communicates any PC/Printer problems and issues to the Systems Coordinator
Informs the Manager of any situations in which he/she has been involved
Assumes weekend on-call responsibilities on a rotating basis addressing staffing issues and/or any problems unresolved by the staff
Interviews/registers patients and/or customers assuring accuracy of information and verifying any previous encounters in the system.
Registers the patients into the computer to create an encounter with a patient account number and enter information onto a daily admission sheet for daily and monthly statistics
Makes copies of all insurance cards (front and back) upon registration and distributes them to assigned departments
Keeps abreast of Medical Assistance Programs in order to present, explain, and discuss such programs to determine patient eligibility qualifications
Evaluates, supports, and monitors patients in the application process for Federal/ State/ County financial assistance programs
Explains all forms to patients before obtaining necessary signatures (i.e. provides Advance Directive information for all Inpatient Services) and provides patients with Trinitas Hospital forms and booklets
Inputs/updates all Advance Directive information appropriately into the system, ensuring that all fields are answered and Advance Directive is channeled through all the proper areas
Maintains daily records to access financial resources to properly code/update accounts
Puts together patient charts and account folders for all scheduled procedures and admissions
Obtains all co-payments and deductibles not yet met and collects deposits as appropriate
Checks all previous on a daily basis for accuracy and, if necessary, makes corrections
Verifies benefits, obtains pre-certification, pre-authorization, referral and second opinions for all services where applicable
Coordinates/communicates with Central Scheduling when changes or additions to any schedules have to be made
Completes OB/GYN questionnaire and takes temperature on all patients according to hospital policy/procedures to determine appropriate unit assignment
Coordinates/communicates with Central Scheduling when changes or additions to any schedules have to be made
Escorts patients to their destination in the absence of a volunteer or transport
Adheres to the policy concerning Codes and actions and responds accordingly
Notifies the Director, Nursing Supervisor or Administrator on call of any VIP admissions, concerns, or conflicts that may arise during the shift
Notifies the Systems Coordinator of any computer issues so that he/she may properly channel any problems (documents information and follows procedure)
Provides all patients/customers with interpreters services when appropriate
Follows downtime procedures when the computer system is down or on standby and notifies the Systems Coordinator
Answers the telephone within three (3) rings and responds to requests in a timely manner; identifies self and the location the caller has reached always remembering to ask How may I help you?
Serving as a Census Manager: Receives reservation from physicians, Emergency Department, and physicians offices for admission to the hospital. Assigns hospital beds based on medical priority
Coordinates patient transfers based on request, availability, and/or appropriateness of assignments to managing hospital wide patient placement, and adhering to the guidelines of patients rights and ethical issues
Compares discharges from previous day with the discharge census report. Maintains accurate online inpatient census by completing ADT logs, collaborating and coordinating assignments with Patient Care Units to facilitate placements and ensure precise and maximum utilization of facility
Notifies physicians upon Direct, Urgent, and/or Elective admissions; assigns resident admissions.
Serving as LMRP Specialist: Enters Clinical data onto Care medic system to obtain medical necessity compliance
Explains Medicare medical necessity guidelines to both physicians patients
Calls physicians to obtain additional clinical information as needed in order to adhere to Medicare requirements. Obtains ABN S from patients, as needed explaining Medicare guidelines and reimbursement to patients
Updates ADT System with additional diagnostic information. Confers with Finance Compliance Specialist and keeps abreast of Medicare regulations.
Serving as a Pre-Registration Representative: Pre-registers patients by obtaining and verifying all demographic and financial information.
Notifies patients of any pre-requisites required by the insurance plan or any change in scheduled date of service
Serving as a Receptionist: Greets, receives, and directs all customers to appropriate areas.
Answers phone Monitors patients wait time and communicates patients need
Benefits and Perks:
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.
Paid Time Off (PTO)
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Retirement Plans
Short & Long Term Disability
Life & Accidental Death Insurance
Tuition Reimbursement
Health Care/Dependent Care Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!
Choosing RWJBarnabas Health!
RWJBarnabas Health is the premier health care destination providing patient-centered,high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
RWJBarnabas Health is an Equal Opportunity Employer