Job Information
Texas Tech University Health Sciences Center – El Paso Patient Services Specialist-Authorizations (Family Med/Transmountain) in El Paso, Texas
38060BR
Extended Job Title:
Patient Services Specialist-Authorizations (Family Med/Transmountain)
Org Level 1:
Texas Tech Unv Hlth Sci Ctr El Paso
Position Description:
Performs coordinative work in the operation of a specific program or departmental project. Work is performed under general supervision with evaluation based on results obtained. Discusses financial arrangements for all elective surgical procedures based on financial categories with patients in a professional courteous manner with strict adherence to HIP AA policies and guidelines. Verifies insurance benefits and obtains pre-authorizations or referrals for in patient and out-patient services as required by insurance carriers, and assures health plan requirements have been followed. Other related duties as requested by immediate supervisor. Documents the funding and insurance status on all surgical cases in EMR. Provides requested information to facilities, insurance companies and attorneys, etc. in a professional and courteous manner. Discuss deposits and deductibles with patients based on their financial classification for all surgical procedures. Efficiency with all calls streaming in through CXONE phone/call system; avoiding any dropped calls. Documentation of patient information obtained from CXONE into EMR for processing. Scanning and importing eFax into the EMR systems. Correcting and addition of FSCs into the CBIZ system. Due to being remote, PSS will not handle cash.
Requisition ID:
38060BR
Optional Attachments:
Transcript
Travel Required:
Up to 25%
Major/Essential Functions:
This position is responsible for assuring smooth operation of the clinic patient flow
Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records.
In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department.
Adhere to all TTUHSCEP policies, procedures and processes
Personally demonstrate, display, and act in accordance with TTUHSCEP's values (Service, Respect, Accountability, Integrity, Advancement, and Teamwork)
Actively promote and encourage staff across the institution
Perform all other duties as assigned
Grant Funded?:
No
Minimum Hire Rate:
Compensation is commensurate upon the qualifications
Pay Basis:
Hourly
Work Location:
El Paso
Preferred Qualifications:
Knowledge in performing insurance verification for all commercial and government plans
Experience in obtaining insurance authorizations for office and or surgical procedures/ services
Knowledge of medical terminology, anatomy and physiology preferred
Education and or experience with insurance verification process and guidelines
Ability to communicate effectively with patients along with excellent written and oral communication skills
Ability to work closely and effectively with patients in a professional and courteous manner; working in a fast paced environment
Campus:
HSC - El Paso
Department:
Transmountain Practice Family Med
Required Attachments:
Cover Letter, Resume / CV
Job Type:
Full Time
Pay Statement:
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.
Job Group:
Information and Records Clerks
Shift:
Day
EEO Statement:
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.
Required Qualifications:
A High School diploma or GED. 1-year Customer Service, office, or related experience
Additional education may substitute for the experience requirement
Does this position work in a research laboratory?:
No
Navy Enlisted Classification Code:
YN, HM
Air Force Specialty Code:
3A1X1, 4A0X1
Marine Military Occupational Specialty Code:
0111
Jeanne Clery Act:
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx