Easter Seals Jobs

About Us: Wildflower Hotels is dedicated to delivering exceptional guest experiences while fostering a positive work environment for our employees. As we prepare to open our new TownePlace Suites El Paso Northwest, we are seeking a passionate and dedicated General Manager to lead our team.

Position Overview: The General Manager serves as the strategic business leader for the property, overseeing all operations, including guest and employee satisfaction, financial performance, sales, and revenue generation. This role involves developing and leading the team while managing opening duties and staffing for a successful launch by the end of 2024.

Experience:

• Minimum three years of experience as a General Manager, Operations Manager, or Department Manager in a full or select-service hotel.
• Fluency in English, with the ability to read, write, and speak effectively.

Requirements:

• Availability to work some weekends and holidays as needed.
• Willingness to travel as required.
• Ability to work in a fast-paced environment and be on-call when away from work.

Key Responsibilities:

• Manage all sources of revenue and expenses across departments, including rooms, housekeeping, and engineering, ensuring profitability and strong inter-departmental relationships.
• Create and implement local marketing plans and pricing strategies, adapting quickly to changing market conditions.

Sales and Marketing:

• Actively participate in sales discussions, meetings, and planning sessions, maintaining relationships with key account executives and understanding monthly production levels for each salesperson.
• Participate in weekly revenue management calls and monitor market conditions through quarterly marketing calls.

Financial Management:

• Collaborate in the creation of the hotels annual budget and monitor performance throughout the year.
• Review and analyze monthly financial reports, ensuring adherence to budgetary goals.
• Conduct direct bill audits quarterly and address any discrepancies with management.

Human Resources Functions:

• Focus on employee retention, training, development, and motivation, conducting regular employee meetings to foster engagement.
• Control turnover and ensure all employees are familiar with hotel policies and philosophies.

Asset Protection and Compliance:

• Oversee the completion of a preventative maintenance program to maintain product quality at high standards.
• Ensure compliance with all federal, state, and local laws, including OSHA, EEOC, Wage Hour, and health regulations.

Management and Reporting:

• Schedule staff to minimize labor costs while maintaining excellent guest service.
• Review Profit and Loss statements with ownership, including daily, weekly, monthly, and annual reports.
• Regularly evaluate overall operations and report results to ownership.

Professional Development:

• Keep abreast of industry news and trends, implementing programs that meet corporate goals and objectives.
• Ensure that responsibilities, authorities, and accountabilities of all direct reports are clearly defined and understood.