Job Information
TELEPERFORMANCE-TPUSA INC Customer Experience Trainer in EL PASO, Texas
Customer Experience Trainer
Job ID
2024-58328
Category :Client Operations
About TP
Teleperformance is a global, digital business services company. We deliverthe most advanced, digitally poweredbusiness services to help the worldsbest brands streamline their business inmeaningful and sustainable ways.
With more than 410,000 inspired and passionate
people speaking more than
300 languages, our global scale and local presence
allow us to be a force of good in
supporting our communities, our clients
, and the environment.
Benefits of working with TP include
- Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
- Employee wellness and engagement program
Your Responsibilities
- Coordinate new hire, progression and enhancement training
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``` - Train new and existing employees on client projects emphasizing customer confidentiality and security
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``` - Develop non-classroom communication and training materials
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``` - Assess individual participant and class performance
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``` - Participate in minor client interaction including effective curriculum feedback and client visits
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``` - Demonstrate the highest standards of ethical and professional conduct in dealing with new employees
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