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If you are an Accounts Receivable professional looking for a new opportunity, Emerson has an exciting opportunity for you! Based in our Eden Prairie, MN location, you will be assigned a portfolio of customers to work where you will form customer relationships, ensure on-time payment and act as a liaison to the customer on issue resolution. You will play a critical role in ensuring we meet our Accounts Receivable goals.

In this Role, Your Responsibilities Will Be:

• Review and monitor customer accounts within an assigned portfolio

• Contact customers regarding outstanding invoices, delinquent accounts, and the verification of customer data

• Research disputed delinquent account balances and recommend accounts that need escalated collection efforts with the goal of reducing past due dollars

• Use multiple systems for gathering information related to: AR balances owed, issue resolution and research

• Work with customers to prioritize clean-up of aged balances, unapplied payments and unused AR credit memo balances

• Participate in AR review meetings with supported business units/sites

• Answer inquiries and resolve complex problems

• Provide exceptional customer service

• Exercise limited independent judgment and discretion in handling various functional scenarios

• Actively participate and communicate in team-based work group

• Follow company practices and policies

• Research and initiate accounts receivable adjustments within approved authority level

• Perform clerical duties related to accounts receivable/collections

• May provide business unit-specific, system or software training for new hires

• Participate and/or leads continuous improvement activities

Who You Are:

You build the customer relationships. You drill down to root causes to gather relevant information. You stay aligned with goals and stay productive. You know to prepare for unexpected outcomes and try different solutions. You are open to change and continue to learn and experience new opportunities.

For This Role, You Will Need:

• High School diploma or general equivalency degree (GED)

• Two (2) or more years business related experience

• Excellent verbal & written communication skills

• Knowledge of Microsoft Excel and Outlook

• Action oriented and results driven

• Legal authorization to work in the United States

Preferred Qualifications that Set You Apart:

• Bachelor's degree

• Collections experience in commercial collections and manufacturing

• Detail oriented

• Ability to prioritize and multi-task

• Introductory credit analysis experience

Our Offer To You:

Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. The salary/pay range for this role is $48,000 - $61,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to the role.

We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide, a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. ​

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers. ​

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values (https://www.emerson.com/en-us/perspectives/culture-and-values) and about Diversity, Equity & Inclusion at Emerson (https://www.emerson.com/en-us/careers/diversity-and-inclusion) .

Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training​.

#LI-BS

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

Work Authorization

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .

ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

No calls or agencies please.

Requisition ID : 24013205

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.