Job Information
Barry Callebaut Head of Cocoa Supply NA in Eddystone, Pennsylvania
Head of Cocoa Supply NA
Location:
Eddystone, PA, US, PA 19022
At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!
About the role:
Barry Callebaut is a global organization poised for growth; a company that has embraced the vision to delight its customers while out-performing its competitors, a business that is committed to sustainability, has innovation in its DNA, is a leader in complex manufacturing and supply chain solutions and is focused on being a best-in-class employer. Barry Callebaut seeks diverse and passionate people who thrive in a dynamic environment, focused on continuous learning, living BC’s Values, and of course, loving chocolate.
In this leadership role, you will play a pivotal role in ensuring a smooth and efficient flow of cocoa products – from origination to finished goods – by driving the Regional Cocoa Sales & Operations Execution (S&OE) process with a focus on integrated plans across timeframes and aligned with the Global Tactical Plans & Regional Operation Plans.
Overall responsible for all supply chain activities within the region with the manufacturing site SC, ensuring best in class service to customers. Management of all activities related to Cocoa Supply Chain within the region. Overall responsibility includes making decisions on process (aligned with RACI’s), network optimization and organization to meet the regional and global target in terms of customer satisfaction, cost to serve and working capital.
Key responsibilities include:
Accountabilities
Guarantee the satisfaction of customer needs
Optimize the level of inventory
Efficient Supply Chain costs
Ensure strategic guidelines are reflected in all planning and execution activities within the region
Implement standard ways of working as defined by the global COE/regional Supply Chain organization
Responsibilities
Communication:
Single Point of Contact for Regional Cocoa VPs and senior stakeholders in CSD
Activities:
Strategy: Ensure strategic guidelines are reflected in all planning and execution activities within the region. Build regional roadmap, ensure resource allocation, follow up deployment
OTIF: maximize service - track and improve with all stakeholders (planning, scheduling, coordination, sites supply chain, production, sourcing)
Bring Cocoa and Chocolate supply together - for seamless end to end management of supply and demand
S&OE / S&OP: build and drive S&OE, contribute to the S&OP
Planning - oversee the regional operational planning process, to optimize cocoa network in the region on the operational horizon; Ensure consistency within the global integrated planning on full time horizon
Scheduling - for executing the schedule plan with optimization of capacity utilization and service to customers
Inventory: overall responsibility of right stock level in collaboration with full CSD teams and definition of stock targets/ ambition in collaboration with Global planning.
Issue resolution: manage short term issues and steer the cross functional teams to find and deploy solutions
Leads and participates in operations site project teams as required
Costs - ensure supply chain costs are under control
Continuous improvement: Drive CI in processes; Follow-up performance KPIs, initiate and monitor action plan progress
Team management:
Overall management via direct or indirect reporting line of the regional & Site supply chain team
Build a strong capable team
Ensure development and succession planning
Drive engagement and retention
Scope:
Regional scope for Cocoa, working closely as part of the Regional Supply Chain team (Cocoa & Chocolate)
Operational planning & execution focus, with strategic mindset
Support the global alignment of Operational and tactical horizon for plans
Travel requirements: 10-20%
Others: Frequent interactions & reviews with cross functional colleagues and senior stakeholders
About you:
Graduate/Post graduate degree in business administration, management or relevant field
Minimum 15+ years of relevant experience of which 10+ years in managing multi-cultural, dispersed teams in a matrix organization, ideally within a demanding high volume Manufacturing, Distribution or B2B organization, extensive experience of conducting business on a regional level
Proven experience in senior planning &/or logistics role, including budget & performance management
Experience in Supply planning strategy and execution governance operating models, leveraging scale, shared services and international flows
Deep knowledge of the S&OP, supply planning (production planning and scheduling) and inventory management processes
Experience in planning system set-up/scale-up
Problem solving skills through root cause analysis and data driven continuous improvement, leading teams towards common goals
Experience of financial management and cost control, demonstrated experience in cost optimization & reduction programs
A tenacious character who challenges the ‘status quo’ and can manage upwards as well as downwards, you will continuously strive for improvements in ways of working, processes and approaches to service strategies, best practice inventory management
An Agent of Change, you will create a culture of excellence, possess well-honed influencing skills, with the ability to devise and deliver business process improvements, recommending effective solutions to enhance supply planning performance whilst reducing costs across the supply chain
A decision maker with an analytical, strategic, project management mind-set possessing a positive, engaging and charismatic, driven personality and robust character
Adopting a right first time mentality, you will uphold the values of world class methodologies, embrace lean and ultimately enjoy promoting a team based culture where people are happy and engaged
Demonstrated understanding of Planning and Logistics processes and its factors/drivers
Ability to lead and manage change in a complex environment
Proficient in English, any other regional language is an advantage
Intercultural exposure and experience, being comfortable in international environments
Ability to be a self-starter and work autonomously, as well as be part of a successful team
Ability to bring people together, set common agenda
Ability to drive change in an collaborate way
Skills to create internal and external partnerships across the organization and manage interfaces
Inner motivation to continuously improve and help others to excel
Demonstrated experience in leading successful & sustainable change management for a Logistics function
Excellent communicator and storyteller; superb verbal and written communication skills
Builds deep customer understanding and relationships
Takes ownership, proactive in communication, drives for success with a data driven approach
Experience in crisis or incident management
Builds diverse and inclusive teams, builds engagement and empowers the team
Strategic vision combined with hands-on execution
Ability to respond resourcefully and constructively to new demands, priorities, and challenges
What you can expect from Barry Callebaut:
Competitive salary and comprehensive benefits package
Paid time off, plus 12 paid holidays, plus your birthday off
Environment that welcomes workplace flexibility
An atmosphere where diversity is embraced, and inclusivity is second nature. We call it #OneBC! Just ask our champions with the Americas Women’s Forum and the Racial Equality Forum!
Ability to grow personally and professionally within an organization that values development and internal career growth
Be part of our mission in making sustainability the norm through Forever Chocolate with priorities centered around prospering farmers, zero child labor, carbon and forest positive, and creating 100% sustainable ingredients in all of our products.
At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.
If you want to learn more about Barry Callebaut, please find further information here.
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