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LKQ Heavy Truck Maryland Office Manager in Easton, Maryland

Job Summary:Responsible for overseeing the credit and collections process management.Administers and coordinates general office services and related activities. Supervises office support staff.

Essential Job Duties:

  • Implement and maintain general office systems, procedures, and methods, directing a combination of activities including:
  • Record retention
  • Preparation and control of common and administration expenses/budgets
  • Office equipment inventory
  • In coordination with Human Resources, may assist with:
  • Applicant screening
  • New hire processing
  • Recording absences and vacation, time-cards
  • Payroll related issues
  • Benefits related issues
  • Workers Comp Claims and FMLA-related issues
  • Coordinate employee disciplinary issues with HR Department for resolution and action
  • Respond to general HR-related inquiries from employees
  • Manage and coordinate office activities:
  • Hire, train, and supervise branch support staff
  • Manage general services, including purchasing of office supplies, mail distribution, office equipmentmaintenance and repair, facility-related issues
  • Maintain contact with outside vendors and suppliers regarding office and facility needs
  • May perform or supervise general bookkeeping duties
  • Oversee the management of the credit and collection of customer accounts:
  • Receive, match, verify, and process accounts payable for proper entry. May assist with cash collection and adequate posting of customer accounts receivables.
  • May assist the "check-in" of Route Salespeople to verify receipt of signed invoices and proper payment of C.O.D. invoices.
  • Research items returned for credit by customers. Handle customer requests for invoice copies.
  • Ensure proper filing of invoices and administrative paperwork daily.
  • "Key" off statements, to track invoices that may be missing from files, or misapplied to customer accounts
  • May set up new accounts, verifying client data and proper billing information, including resale tax information.
  • Assist with resolving account errors, returned checks, credit charge-backs, payment shortages, and other related issues.
  • Gather, organize, and summarize data and information for management reports.
  • Initiate and support the continual improvement of Keystone Automotive Industries' quality improvement system.
  • Assumes other duties as assigned.

BASIC QUALIFICATIONS

Education and Experience:High School graduate or G.E.D. equivalent required. 3 to 5 years of experience in general office management experience. Have prior accounting-related experience.

Knowledge/Skills/Abilities:Good interpersonal and telephone communication skills must be demonstrated.

Demonstrate basic understanding of elementary bookkeeping. Must be able to work in cooperation with others. Must be attentive to detail and ensure accuracy in work assignments. Must be able to communicate effectively with others. Must have the flexibility to work variable schedules, including weekends.

Preferred Qualifications:

  • College coursework preferred.
  • Previous supervisory experience preferred.
  • Decision-Making Examples:
  • Coordinating the work of others
  • Setting priorities
  • Decisions related to purchasing and choice of alternatives
  • Takes initiative to anticipate the needs of the organization

Benefits:

  • Health/Dental/Vision Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Fertility Coverage
  • 401k with Generous Company Match
  • Company Paid Life Insurance and Long-Term Disability
  • Short-Term Disability
  • Employee Assistance Program
  • Tuition Reimbursement
  • Employee Discounts
  • PNC Daily Pay Option
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