Easter Seals Jobs

Description We are seeking an Administrative Assistant to join our team in EAST SYRACUSE, New York. This role offers a long-term contract employment opportunity in the field of data training and model automation. The ideal candidate will be tasked with a variety of responsibilities including handling customer inquiries, maintaining customer records, and processing applications.

Responsibilities:

• Efficiently and accurately process customer credit applications

• Maintain and update customer credit records as necessary

• Address and resolve customer inquiries in a timely and professional manner

• Conduct research analysis and provide data-driven solutions

• Monitor customer accounts and take necessary actions based on account activities

• Handle customer complaints and ensure customer satisfaction

• Support sales team by providing product knowledge and explanation when needed

• Assist in the training of new team members on company policies and procedures

• Coordinate shipping functions and handle materials as required

• Contribute to meeting sales targets through effective customer service and sales support. Requirements • Proven experience in an Administrative Assistant role or similar.

• High School Diploma or equivalent educational qualification.

• Proficiency in Customer Service and Sales related tasks.

• Demonstrable ability in Documentation and Training procedures.

• Understanding and experience in implementing company Policies.

• Familiarity with Materials Handling, Contracts, and Shipping Functions.

• Experience in Production and Forecasting.

• Proven ability to ensure Customer Satisfaction and handle Complaints effectively.

• Experience with Customer Account management.

• Ability to work Onsite and meet Targets.

• Familiarity with Workday and other relevant software.

• Product Knowledge related to the industry.

• Excellent capacity for Explanation and providing Sales Support.

• Strong skills in Research Analysis and Specification.

• Proven ability to Answer Queries effectively.

• Must be able to handle Shipping related tasks.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .