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Michigan State University(MSU) Operations & Event Coordinator / Operations Coordinator in East Lansing, Michigan

Working/Functional Title

OPERATIONS & EVENT COORDINATOR

Position Summary

MSU Broad Art Museum: 

The Eli and Edythe Broad Art Museum expands perspectives through art by connecting people to ideas and each other. Our focus on contemporary art---in conversation with the historical---encourages engagement with timely issues of local and global significance. Featuring local, national, and international artists, a permanent collection of over 10,000 works, and dynamic public programming, we invite everyone to explore with us. We are dedicated to amplifying stories and perspectives from historically underrepresented communities. We aim to create an inclusive environment for meaningful conversations with the diverse communities we serve. Our approach is guided by values of co-creation and co-learning. We use community-centered strategies to address implicit bias, systemic racism, and social inequalities. These efforts support our goal of creating a more just and equitable society through the arts. 

Position Summary

The Operations & Event Coordinator is an integral member of the Operations Department at the Eli and Edythe Broad Art Museum at Michigan State University. The Operations Department supports the museum's mission through the team-based management of daily museum operations, events, gallery experiences and more. The Operations & Event Coordinator is a public facing position whose primary responsibility is to facilitate exceptional museum experiences for diverse audiences through creative and collaborative event planning. Utilizing excellent time management, problem solving, communication skills and attention to detail this position will serve on the internal programming logistics team, manage the facility rental program, and oversee daily museum operations as assigned. To sustainably maintain the Museum's 7 day a week operation, shared duties, cross training, and flexible scheduling are core values of the Operations Department. Operations staff work flex schedules including evening and weekend shifts.

Characteristic Duties and Responsibilities

  • Support the Museum's mission, vision, and values through commitment to exemplary visitor experience, fostering a welcoming and inclusive environment for all museum constituents.
  • Participate in a team culture of ongoing learning, collaboration, innovation, creativity, and community engagement.
  • Maintain working knowledge of museum initiatives, content, and programming.
  • Serve as an advocate for the Museum and University at onsite and offsite events.
  • Lead onsite teams of student and part time staff during events and assigned operational hours.
  • Maintains health and safety standards in order to ensure compliance with University, State and Federal rules and regulations.

Facility Rental Program

  • Develop and execute outreach and marketing initiatives to attract and build private event clientele in support of museum revenue goals.
  • Manage client communication in a timely fashion including emails, phone calls and in person meetings.
  • Provide individualized and creative event planning guidance to ensure the execution of successful events meeting client goals and upholding Museum standards.
  • Determine equipment, vendor, lighting and audio-visual needs per event based on facility capabilities, in-house equipment capacity and outsourcing opportunities.
  • Plan and execute physical event plans including equipment set-up, operation and tear down.
  • Coordinate vendor arrangements and onsite services for facility rental events.
  • Create, maintain, and distribute comprehensive event documentation as appropriate to internal and external stakeholders.

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Museum Programming

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