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Michigan State University(MSU) Office Assistant III in East Lansing, Michigan

Position Summary

The Administrative/Office Assistant provides comprehensive administrative support to the Director of the Counseling and Psychiatric Services (CAPS) at Michigan State University. This role is responsible for handling complex information and providing reliable decision-making support to facilitate departmental operations. The assistant will collaborate closely with CAPS leadership, faculty, staff, students, university departments, and external partners to support the departments mission. Job Duties: Information Management & Decision-Making: Collect, compile, and analyze complex and diverse information to support departmental operations. Independently make decisions and ensure accurate documentation to maintain data integrity for CAPS records and processes. Verify and interpret information, coordinating responses to internal and external requests in a manner that supports CAPS goals and compliance with University policies. Communication & Public Interaction: Serve as the primary point of contact for inquiries to CAPS with students, faculty, university departments, and external agencies. Provide accurate information, assist in resolving issues, and facilitate effective communication across stakeholders. Coordinate services and share resources to support accommodations and accessibility, ensuring high-quality support for CAPS clients and constituents. Financial & Administrative Support: keep financial records for multiple CAPS programs, supporting budget planning, and expenditure monitoring. Process financial documents to ensure efficient, compliant allocation of funds for CAPS operations. Reconcile accounts, track expenditures, and assist in budget forecasting as part of financial support for CAPS projects and planning. Report Preparation & Document Management: Assist in preparing analytical reports, proposals, and other essential documents for CAPS by gathering data, developing insights, and ensuring accuracy and clarity in all submissions. Review, draft, and edit materials to meet quality standards. Project & Event Coordination: Coordinate logistics for CAPS meetings, events, and workshops, including scheduling, preparing materials, and handling arrangements to ensure successful implementation. Manage small projects independently to support CAPS objectives and outreach efforts.

Minimum Requirements

Knowledge normally acquired through a high school education; three to five years of related and progressively more responsible or expansive work experience in word processing, spreadsheet, database and/or desktop publishing software; presentation and webpage software; typing and filing; maintaining accounting ledgers; may require knowledge of technical or medical terminology and/or technical knowledge or training related to the field of employment; or an equivalent combination of education and experience.

Desired Qualifications

Experience in an administrative or office support role, ideally within a university or similar setting. Strong organizational, analytical, and problem-solving skills with the ability to manage and process complex information. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software. Excellent communication skills, with the ability to interact effectively with diverse groups including university personnel, students, and the public. Ability to work independently, exercise sound judgment, and contribute to a collaborative team environment.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Resume and Cover letter

Special Instructions

Applications will be collected through December 31, 2024 and applicant review will start the f

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