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ABM Industries Custodial Project Manager in East Lansing, Michigan

Overview

The Project Manager, Operations will assume ownership for contracted services at a building or campus and will lead operational and administrative activities while maintaining effective cost control measures. This position will oversee recruiting, safety, productivity, and quality of operations.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff & Management (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Staff-Mgmt-11.6.23.pdf) .

  • Establish and maintain strong client relationships with assigned account(s).

  • Identify areas of opportunity and lead the team to implement process changes in a positive and effective manner.

  • Promote a strong safety culture and safe work environment.

  • Effectively recruit, manage, and lead a team of professional employees and supervisors with focus on continuous improvement.

  • Motivate and develop the team while supporting organizational change.

  • Ensure work assignments and schedules meet department, facility, and contractual needs; plan, develop, and assign work schedules to ensure service delivery expectations are achieved.

  • Perform daily quality control inspections to ensure quality standards are met or exceeded.

  • Adapt departmental plans and priorities to adapt to operational challenges.

  • Perform time studies to optimize operational tasks, schedules, and staff allocation.

  • Look for opportunities to increase revenue by providing additional or periodic services to the client.

  • Drive performance management in performance reviews, setting clear job expectations, coaching and directing staff, and using disciplinary action when necessary.

  • Special projects and other duties as assigned.

Required Qualifications

Education:

  • Bachelor’s degree or equivalent experience.

Experience:

  • 3 to 5 years of experience, including 2 years of supervisory experience.

Other:

  • Ability to adjust work schedule as needed to support the operation.

  • Solid business acumen and basic accounting principles.

  • Working knowledge of OSHA safety standards and regulations.

  • Ability to grow strong relationships across all levels of the organization.

  • Ability to work through ambiguity and maintain composure in a variety of situations.

  • Passion for excellence backed by a track record of accountability, collaboration, and integrity.

  • Ability to effectively lead a staff of direct reports.

  • Exceptional verbal and written communication, interpersonal, consultative, and negotiation skills.

  • Ability to work in a fast-paced work environment balancing multiple projects and embracing change.

  • Ability to resolve issues under tight timeframes and pressure.

  • Ability to prioritize assignments and projects and to multi-task within restricted time constraints.

  • Excellent written and verbal communication, team building, and planning skills.

  • Excellent time management and organizational skills, detail orientation with solid analytical, troubleshooting, and decision-making skills

  • Strong interpersonal skills; ability to develop productive business relationships; and ability to influence and educate key internal clients.

Preferred Qualifications

Experience:

  • Experience in specialized area of assignment preferred.

Licenses:

  • Valid state issued driver’s license.

REQNUMBER: 102729

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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