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Role: Senior Microsoft 365 Engineer

Company: Pearson

Location: North Carolina, Durham - Hybrid

About The Role

The Digital Workplace Senior M365 Engineer has proficiency in a diverse set of technologies and tools necessary to design, lead implement and drive our transformation to a modern, colleague orientated digital workplace.

You will work within a global team of productivity and security peers to drive forward our colleague IT solutions, keeping colleague experience at the heart of everything we do.

This role is technical/hands on but requires strong stakeholder engagement with the business and key suppliers to help us redefine Pearson’s Digital Workplace platform services and secure solutions.

The candidate will be of a progressive mindset, experienced working in Agile, driving the adoption of emerging security capabilities, delivering continuous improvements to our platform and end-user experience. You will be required to design and implement the strategy, share knowledge within the DWS team and mentor and develop future and junior Engineers in the implementation of those designs.

The role will require you to work, educate and influence a range of stakeholders across the business to understand their technology requirements Engineering solutions to ensure we are delivering Pearson end users with a secure and seamless experience. You will provide technical direction and be seen as a ‘go to’ expert within the technology community.

Responsibilities and Duties:

• Lead Engineering designs exceeding business requirements to meet Pearson’s objectives.

• Provide guidance and expertise to project roadmaps

• Implement the medium-term and long-term Engineering strategy and design for Digital Workplace Services Team in conjunction with Pearson’s CISO team.

• Work collaboratively with stakeholders to plan the future of Pearson’s Digital Workplace.

• Assist in managing project deliverables to meet their objectives against quality (including security), budget control, time management.

• Design and innovate processes, standardization, and progressive governance practices

• Identity areas of improvement within the IT landscape, engineering solutions and guiding the execution of those designs through successful implementation.

• Drive innovation and security through implementing and enhancing automated deployments approaches.

• Practice continuous learning through attending company and/or industry training.

• Some US and international travel may be required (infrequently)

Skills and Abilities:

• Engineering/Architectural knowledge and proven experience of designing, developing, delivering and supporting Microsoft Azure, M365 Collaboration and Productivity, Office 365, and Endpoint security solutions (E5).

• Extensive product knowledge and experience of the M365 /O365 environment including Microsoft Teams, Exchange Online and SharePoint/OneDrive.

• In-depth knowledge of email authentication protocols (DMARC, DKIM, SPF) and SMTP Relay Services

• Knowledge and experience of developing GenAI capabilities including Copilot/Power platform

• Knowledge and experience with data centric controls (AIP, OME, B2B and B2C)

• Knowledge and experience of the Microsoft Defender Security Product Suite including Microsoft Defender for Office 365, Endpoint, Cloud Apps, Identity and Microsoft Sentinel.

• Engineering level experience of Tenant to Tenant Migrations.

• Engineering level experience of Microsoft Entra and Modern Auth.

• Some experience of working with modern coding and scripting skills e.g. PowerShell or Python

• Knowledge/experience of Azure DevOps service.

• It is desirable to have experience with non-O365 collaboration tools such as Google GSuite.

• It is desirable to have experience with PowerShell Scripting, Jira, Confluence, Sharegate, BitTitan.

Core Competencies:

• Organization skills to balance and prioritize work and multitask

• Excellent analytical and problem-solving skills

• Effective communication skills to communicate with support personnel, customers, and Stakeholders

• Positive attitude and passion for modern management, security controls & customer orientated outcomes (our colleagues)

• Excellent verbal & written communication skills

• Bring initiative and self-motivation

• Ability to collaborate across globally dispersed teams

• Ability to handle highly confidential information with tact and discretion.

• A passion for automation and delivering change as code

• Customer and service delivery focused

Educational & Professional Qualifications:

• We want the best Engineers; Professional qualifications are a distinct advantage, however if you are the best of the best and bring extensive knowledge and practical demonstratable experience we welcome your application.

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: TECHNOLOGY

Organization: Corporate Strategy & Technology

Schedule: FULL_TIME

Workplace Type: Hybrid

Req ID: 16998