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City of Durham Data Engagement Specialist (Part-time) in Durham, North Carolina

Data Engagement Specialist (Part-time)

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Data Engagement Specialist (Part-time)

Salary

$23.40 - $26.33 Hourly

Location

Durham, NC

Job Type

PT w/ benefits (30 hours or more per week)

Job Number

24-05180

Department

Neighborhood Improvement Services

Opening Date

11/20/2024

Closing Date

12/4/2024 11:59 PM Eastern

  • Description

  • Benefits

  • Questions

Position Description

Work, Serve, Thrive. With the City of Durham

Advance in your career while making a real difference in the community you serve.

The Neighborhood Improvement Services Department (http://durhamnc.gov/570/Neighborhood-Improvement-Services) helps Durham maintain thriving, livable neighborhoods by engaging and educating the community, eradicating blight, creating safer neighborhoods, expanding access to fair housing opportunities and supporting neighborhood revitalization. If challenging, meaningful work building stronger communities is for you, join our team in Durham!

Hourly Rate: $23.40 - $24.56

Workdays/Hours: Monday - Friday / 10:00 a.m. - 4:00 p.m.

Position primarily responsible for Inputting, analyzing and ensuring Team data integrity, track times of request and response to concerns, prepare activity reports (i.e. weekly, monthly, annual, special, etc.). Preparing reports by activity, PAC District, partnership, etc.. Input, monitor and analyze information to and from DataHub and Cityworks. Research and report out for all post remediation concerns, allowing the Crew Chiefs to focus on their current task . Engage, coordinate, and conduct Community Building/Beautification Projects in

partnership with residents and community groups.

Duties/Responsibilities

  • Gathers and compiles data; calculates statistics; provides special project/program support related to materials/information-gathering and administration; enters and provides analysis for DataHub division performance measures.

  • Prepares and produces documents, reports and/or presentations from verbal information and/or written drafts; assists with the preparation of manuals, polices, procedures, confidential correspondence and public information materials; provides general administrative support to staff and/or projects.

  • Coordinates receiving, addressing, and documenting customer complaints through Durham One Call and other sources including receipt and processing of calls and emails, provides information to callers, researches and resolves complaints and makes referrals as appropriate.

  • Coordinates Community Building and Beautification projects and collaborates with other City Departments in providing special project assistance and services.

  • Serves as a lead worker, assigning work and monitoring work completion in areas of data tracking, special community project coordination, and as assigned.

  • Provides quality assurance over administrative support functions including financial, procurement and human resources transactions.

  • Coordinates meeting requests, event calendaring, special event scheduling and/or logistical support for event scheduling; provides calendaring coordination and support for staff, as assigned. Work may also include program support such as handling equipment share or rental needs; and training staff.

  • Coordinates and oversees administrative office functions such as maintaining supplies; processing fiscal, procurement, payroll, time-keeping, and/or human resources transactions; assisting with social media; assisting with budget preparation, reporting and/or monitoring of expenditures/revenues; maintaining service contracts and coordinating equipment repair; and coordinating work flow.

    Skills/Abilities

    Math knowledge and skills

    Accounting knowledge and skills

    Typing and computer knowledge and skills

    Microsoft Office software knowledge and skills

    Munis knowledge and skills

    English language proficiency

    Writing knowledge and skills

    Multi tasking skills

    Detail-oriented skills

    Organizational skills

Minimum Qualifications & Experience

  • Associates degree or equivalent.

  • 1 year experience in office procedures, accounting & math, computer and Microsoft office software.

Additional Preferred Skills

  • Data management experience.

  • Office or community engagement experience.

Benefits - Part-Time (1,000 hours or more per year)

  • 401(k) retirement plan (5.0% of salary)

  • State retirement plan

Benefits Part-Time (Average 30 hours per week over 12 month period)

  • 401(k) retirement plan (5.0% of salary)

  • State retirement plan effective first day of the month following date of hire

  • Health insurance effective first day of the month following date of hire

  • Dental and life insurance, after one year of service

  • Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service

    01

    Where did you first hear about this opportunity?

  • City of Durham Website

  • Walk in

  • Job fair

  • Employee referral

  • Professional organization Please list the organization in "other" box below

  • Internet posting Please list the specific web site in the "other" box below

  • Craig's List

  • Facebook

  • LinkedIn

  • GlassDoor

  • governmentjobs.com

  • Monster.com

  • Indeed.com

  • Employment Security Commission

  • Magazine/Newspaper

  • Other

    02

    If you listed "other" above please give specific web site, organization, or publication.

    03

    Please select your highest level of COMPLETED education.

  • Less than a High School Diploma or Equivalent (GED, HiSET, TASC)

  • High School Diploma or Equivalent (GED, HiSET, TASC)

  • Associates Degree

  • Bachelor's Degree

  • Master's Degree

  • Doctoral Degree (PhD, Juris Doctorate)

    04

    How many years of experience do you have with office procedures, accounting & math, computer and Microsoft office software?

  • No related experience

  • Less than 1 year of related experience

  • 1 year but less than 3 years

  • 3 years but less than 5 years

  • 5 or more years

    05

    Do you have any data management experience?

  • No

  • Yes

    06

    If you have data management experience, briefly explain.

    07

    Do you have three (3) or more years of office or community engagement experience?

  • No

  • Yes

    08

    If you have three (3) or more years of office or community engagement experience, briefly explain.

    Required Question

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