Job Information
City of Durham Administrative Technician, Senior (Cemetary Division) in Durham, North Carolina
Administrative Technician, Senior (Cemetary Division)
Print (https://www.governmentjobs.com/careers/durhamnc/jobs/newprint/4736310)
Apply
Administrative Technician, Senior (Cemetary Division)
Salary
$46,093.00 - $71,532.00 Annually
Location
Durham, NC
Job Type
Full time with benefits
Job Number
24-05164
Department
General Services
Opening Date
11/22/2024
Closing Date
Continuous
Description
Benefits
Questions
Position Description
Work, Serve, Thrive. With the City of Durham
Advance in your career while making a real difference in the community you serve.
The General Services Department's (http://durhamnc.gov/733/General-Services) innovative, highly qualified, service-oriented individuals support the City we love. Building and maintaining city facilities and public spaces is what we do. Promoting our enviable quality of life and serving as a foundation of a healthy economy is why we do it. If you're interested in applying your unique skills to meaningful work while growing in your career, our team is for you!
Hours: Monday - Friday / 7:30 a.m. - 4:00 p.m.
Devoted to providing clerical and/or office support activities for city functions and staff. Incumbents assigned to this class provide more advanced transaction processing involving basic research, verification, reconciliation and mathematical calculations, as well as respond to internal and external customer questions and inquiries by communicating standard policies and procedures. Incumbents may be assigned to confidential positions or handle confidential materials.
An incumbent is responsible for providing administrative support to staff, projects and/or an office or field function including processing more complex financial and service-related transactions and monitoring their status; processing customer-related transactions such as service requests, registrations and/or cash-handling; preparing documents, reports and presentations; entering and retrieving data; and ensuring the accuracy of information contained in databases and systems.
Duties/Responsibilities
Receives, prepares, processes and verifies transactions including calculating and providing refunds and recording and submitting financial documentation such as invoices, bank deposits, credit card expenses, travel authorizations and/or purchasing requisitions; or processes and assigns service work orders.
Enters data for reports, databases, work orders, payroll and/or tracking information; retrieves and compiles data.
Monitors transactions for progress and performs research as required.
Prepares and produces documents, reports and/or presentations from verbal information and/or written drafts; provides general administrative support to staff and/or projects.
Receives, processes and routes calls, which may include dispatching calls for service, as assigned.
Updates web pages, as assigned.
Opens, logs and distributes mail.
Minimum Qualifications & Experience
High School Diploma or equivalent (GED, HiSet, TASC).
Three years of related clerical/administrative support experience.
Additional Preferred Skills
Associates Degree.
Degree in business or public administration.
Valid, unrestricted, North Carolina driver's license "or" if you currently have another state driver's license, are you willing to obtain a valid NC driver's license within 60 days of hire.
Customer service experience.
Benefits – General Full-Time Employees
12-13 paid holidays per year
13 standard work days of vacation per year
13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement
2 weeks paid military leave per year
Medical, dental, vision, and supplemental life insurance plans
State and City retirement plans
Short and long term disability plans
Paid temporary disability leave for specified conditions
City contribution of 13.6% into the N.C. State Retirement System
Paid funeral leave
Employee Assistance Program - personal and family counseling
Paid life insurance equal to annual salary
48 hours for volunteer work each year*
4 hours parental leave each year
Workman's Compensation Insurance
457 Deferred Compensation Plans
Benefits - Part-Time (1,000 hours or more per year)
401(k) retirement plan (5.0% of salary)
State retirement plan
Benefits Part-Time (Average 30 hours per week over 12 month period)
401(k) retirement plan (5.0% of salary)
State retirement plan effective first day of the month following date of hire
Health insurance effective first day of the month following date of hire
Dental and life insurance, after one year of service
Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service
01
Where did you first hear about this opportunity?
City of Durham Website
Walk in
Job fair
Employee referral
Professional organization Please list the organization in "other" box below
Internet posting Please list the specific web site in the "other" box below
Craig's List
Facebook
LinkedIn
GlassDoor
governmentjobs.com
Monster.com
Indeed.com
Employment Security Commission
Magazine/Newspaper
Other
02
If you listed "other" above please give specific web site, organization, or publication.
03
Please select your highest level of COMPLETED education.
Less than a High School Diploma or Equivalent (GED, HiSET, TASC)
High School Diploma or Equivalent (GED, HiSET, TASC)
Associates Degree
Bachelor's Degree
Master's Degree
Doctoral Degree (PhD, Juris Doctorate)
04
If you have an associate's degree or higher level of education, is your degree in business or public administration?
No
Yes
I have no degree.
05
Do you have a valid, unrestricted, North Carolina driver's license? (If you have a valid license from a State other than North Carolina, you must be willing and able to obtain a valid, unrestricted NC driver's license within 60 days of hire).
I have a valid, unrestricted NC driver's license.
I have a valid license from another State and I am willing to obtain a valid, unrestricted NC driver's license within 60 days.
I do not have a valid, unrestricted driver's license.
06
How many years of related clerical/administrative support experience do you have?
No related experience
Less than 1 year of related experience
1 year but less than 3 years
3 years but less than 5 years
5 or more years related experience.
07
How many years of related customer service in area of assignment do you have?
No related experience
Less than 1 year of related experience
1 year but less than 2 years
2 years but less than 5 years
5 or more years
08
Do you have experience with Microsoft office, data entry skills and familiarity with office equipment and general office procedures?
No
Yes
Required Question
