Job Information
Essentia Health Guest Services Agent (80 hrs per pay period) in Duluth, Minnesota
Building Location:
Building B - St Marys Medical Center
Department:
45280 Guest Services
Job Description:
Primary role is to provide a friendly, welcoming and caring greeting to each person entering Essentia Health. Will approach and greet each individual in a manner that is professional, warm and accepting, anticipating visitor needs by offering and giving assistance, answering questions, providing directions and when appropriate escorting, or securing an escort, for the visitor to a specific destination. The position provides patient information and secures wheelchairs and interfaces with volunteers who assist with hospitality and escorting. The position gives information and/or has knowledge of the Essentia campus and additional resources regarding the main campus. The position may provide information on basic community resources, including lodging, bus service and taxi service.
Work Experience:
Preferred of 1 year experience in an Information/Hospitality Desk or customer service environment.
Education Qualifications:
No educational requirements.
Licensure/Certification Qualifications:
Basic Cardiac Life Support (BCLS) certification within 6 months.
FTE:
1
Possible Remote/Hybrid Option:
Shift Rotation:
Day Rotation (United States of America)
Shift Start Time:
varies
Shift End Time:
varies
Weekends:
yes
Holidays:
Yes
Call Obligation:
Yes
Union:
Union Posting Deadline:
It is our policy to afford EEO to all individuals, regardless of race, religion, color, sex, pregnancy, gender identity, national origin, age, disability, family medical history, genetic information, sexual orientation, marital status, military service or veteran status, culture, socio-economic status, status with regard to public assistance, and other factors not related to qualifications, including employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or membership or activity in a local human rights commission, or any other category as defined by law.
Essentia Health
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