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Brady Corporation Credit Specialist in Duluth, Georgia

What We Need:

The Collections Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Collections Manager.

What You'll Be Doing:

  • Reviewing open accounts for collection efforts.

  • Making outbound collection calls in a professional manner while keeping and improving customer relations.

  • Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.

  • Collect customer payments in accordance with payment due dates. Make collection calls to past due accounts.

  • Make collection calls to early-stage delinquent accounts.

  • Identify issues attributing to account delinquency and discuss them with management.

  • Review and monitor assigned accounts and all applicable collection reports.

  • Provide timely follow-up on payment arrangements.

  • Mail correspondence to customers regarding payment of delinquent accounts.

  • Responding to credit inquiries from external and internal. Supporting the collection efforts/calls for accounts receivable.

  • Email and mail Invoices, documents, credit card receipts to accounts and follow up.

  • Mailing Statements.

  • Assist with maintaining sales tax exemption certificates and writing up sales tax credit documents.

  • Assist with annual financial audit documentation requests.

  • Assist with sales tax audit documentation requests.

  • Follow-up on unclaimed property issues or requests

  • All other tasks as required by the credit manager.

    What You Will Need To Be Successful:

  • Associate degree preferred, however, a high school diploma and additional years of experience can qualify.

  • The ideal candidate for this position will have a minimum of 2 years of corporate collections experience including interaction with a large customer base with primarily Business to Business collections.

  • Strong communication skills both written and verbal with problem solving and analytical skills required.

  • Ability to work independently and to adapt to a fast-changing environment.

  • Proficiency in JDE (or any other ERP system), Microsoft Office including Excel, Word and Access.

  • Must have attention to detail with an eye for accuracy.

  • Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.

    About Us: Who we are: Gravotech has been a global leader in direct part marking and laser engraving since 1938. Gravotech machines are used by more than 60,000 customers around the world, from large consumer brands and industrial manufactures to professional engravers and small retail customers alike. In 2024, Gravotech joined Brady Corporation's global portfolio of brands. Brady is a global leader in safety, identification and compliance solutions for a diverse range of workplaces. From the depths of the ocean to outer space, from the factory floor to the delivery room - Brady is just about everywhere you look. Companies around the world trust Brady because of our deep expertise and knowledge across a wide range of industries and applications - powered by our world-class manufacturing capabilities. Gravotech products help enable Brady's full range of industrial identification solutions in industries around the world. We have a diverse customer base in industries including electronics, telecommunications, manufacturing, electrical, construction, healthcare, aerospace and more. As of July 31, 2024, Brady employed approximately 5,700 people worldwide. Our fiscal 2024 sales were approximately $1.34 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC. You can learn more about us at www.bradycorp.com. Why work at Brady:A career at Brady means working for a global company that has thrived for over 100 years, and whose innovative spirit drives our future growth. And as a member of the PDC team, you'll get to represent a company with unique brand recognition across several industries. Brady offers competitive pay and great benefits, supported by a culture that encourages collaboration and innovation. We strive to foster an inclusive workplace where diverse talent can learn, grow, and succeed. And with deeply rooted values, no matter where you work at Brady, you'll feel connected to the community through our charitable contributions and opportunities to give back. Our headquarters are in Milwaukee, Wisconsin, but we have more than 70 locations globally, giving our employees the opportunity to work with colleagues around the world.

    Our Benefits:

  • Comprehensive insurance coverage starting on your first day of employment, including medical, dental, and vision

  • Generous 401(k) with company match

  • Paid time off and holidays

  • Opportunity to participate in incentive programs for all full-time employees

  • Family planning benefits including paid parental leave, fertility coverage, adoption and surrogacy assistance

  • Education reimbursement opportunities

  • Scholarship program for children of Brady employees

  • A variety of Employee Resource Groups to provide you with unique networking, development, and volunteer opportunities

  • Employee Assistance Program and related wellness programs (mental and behavioral health, family counseling, financial management)

  • Dress-for-your-day dress code

  • Charitable contributions matched through Brady's Matching Gift program

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