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Microsoft Cloud Operations and Innovation (CO&I) is the team behind the cloud. Within CO&I, the Core Datacenter Services (DCS) team is responsible for the development and implementation of global strategies across our DCs. As a Cloud Senior Technical Project Manager focused on Infrastructure Utilization Efficiency. The candidate will be responsible for the program management of projects and processes aimed at optimizing power management infrastructure across diverse geographical locations and multi-disciplinary teams. You will work closely with cross-functional teams to develop and implement strategies for maximizing efficiency, increasing energy consumption, and ensuring sustainable practices in our cloud infrastructure.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

We are seeking a highly skilled and motivated Technical Program Manager to join our dynamic team. The ideal candidate will have a experience in managing cloud infrastructure programs, ensuring seamless integration of cloud services, and optimizing performance across the organization. As a Technical Program Manager, you will play a key role in driving the successful strategy development, implementation and ongoing management of our cloud infrastructure initiatives across MSFT.

Responsibilities

1. Strategic Planning: Collaborate with stakeholders to develop and refine strategic initiatives aimed at optimizing datacenter resource utilization, capacity planning, and performance optimization.

2. Project Management: Maintain current project scope, objectives, and deliverables. Develop comprehensive project plans, schedules, and budgets. Monitor project progress, identify risks and issues, and seek feedback for mitigation strategies.

3. Stakeholder Management: Sustain relationships with key stakeholders, including engineering teams, datacenter operations, finance, and team leadership. Provide regular updates on project status, milestones, and key metrics.

4. Systems Maintenance: Maintain current processes and rhythm of business supporting our established processes within the program to include; supply plan updates, finance reports, runbook updates, and established business forums.

5. Program Management Expertise: Serve as a subject resource to be leveraged around current processes and rhythm of business within our known processes and procedures.

6. Continuous Improvement: Participate in a culture of continuous improvement by identifying opportunities to streamline processes, automate repetitive tasks, and implement best practices for datacenter management and optimization.

7. Quality Assurance: Be the advocate of quality for the products and processes the team delivers and adheres to ensuring the team meets quality standards and regulatory requirements.

8. Documentation and Reporting: Maintain accurate documentation of project plans, process flow documentation, dependent teams within R&R and RACI constructions, and execution details of projects within a given forecast. Generate regular reports and presentations to communicate project status, outcomes, and lessons learned.

9. Timezone Flexibility: The role requires flexibility to support a global program with changing global priorities based on customer needs or needs of the business.

10. Business Forum Support: Participate, evangelize, and deliver within EMEA specific business forums such as S&OE, Stage Gate Approvals, Cap Counsel, and other business critical forums to support the broader team within EMEA. System process is a focus for this role to ensure alignment, manage changes, and actively participate with key stakeholders to mature processes.

Qualifications

1. Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. Advanced degree or professional certifications (e.g., PMP, ITIL, AWS, CCNP) preferred.

2. Experience: Significant experience in technical program management, with a focus on datacenter infrastructure projects. Proven track record of successfully supporting, cross-functional initiatives from concept to delivery.

3. Technical Skills: Some knowledge of datacenter technologies, around server hardware, networking protocols, storage systems, virtualization platforms, and cloud computing services.

4. Project Management: Strong project management skills, including the ability to define project scope, schedule, cost, and track progress against milestones. Proficiency in project management tools (e.g., VISIO, Microsoft Project, Excel) is desirable.

5. Communication: Excellent verbal and written communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders. Experience presenting to leadership and facilitating meetings from supportability standpoint.

6. Analytical Skills: Strong analytical and problem-solving skills, DMAIC experience, with the ability to analyze data, identify trends, and make data-driven decisions to optimize datacenter efficiency and performance.

7. Collaboration: Proven ability to collaborate effectively with diverse teams and stakeholders across organizational boundaries. Experience working in agile or scrum methodologies is beneficial.

8. Adaptability: Ability to thrive in a fast-paced, dynamic environment with changing priorities and tight deadlines. Flexibility to adapt to evolving business needs and technology trends.

9. Passion for Innovation: Enthusiasm for exploring new technologies, methodologies, and best practices to drive innovation and continuous improvement in datacenter operations.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .