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Citigroup Senior Reconciliation Workflow Lead in Dublin, Ireland

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Global Reconciliation Utility team.

Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.

Team/Role Overview

The Senior Reconciliation Workflow Lead is responsible for partnering with Operations, Finance and Technology to design, deliver and sustain a reconciliation workflow strategy for the Global Reconciliation Utility and the various stakeholders. This organization is Citi's largest reconciliation function, producing nearly 50,000 Operational reconciliations across Services, Markets, Lending and Enterprise Bank Cash.

The role will require an understanding of workflow capabilities and industry solutions. A holistic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

What you’ll do

  • Defines, develops, implements and tracks appropriate workflow solutions

  • Ability to design and implement a workflow solution that ensures continuation and/or improvement of existing reconciliation controls

  • Develops and implements business initiatives, client solutions, and/or projects affiliated with pre-settlement processes and transaction capture activities

  • Stays abreast of developments within own field and considers his/her implications for own job and the business

  • Takes responsibility for volume, quality, timeliness and delivery of complex deliverables

  • Accountable for integrity of process, operations and associated results and may have responsibility for planning, budgeting and policy formulation within area of expertise

  • Responsible for detailed analysis of issues on transaction capture and all the related functions where the best course of action is not evident from the information available, but actions must be recommended/ taken

  • Supports a wide range of internal clients (product, sales, client delivery, and technology) and external corporate clients.

  • Develops and exercises business plans, policies and procedures, and demonstrates an ability to lead projects, offer innovative solutions and cost saving opportunities

What we’ll need from you

  • Significant relevant experience

  • Client Service Focused

  • Good Analytical skills

  • Experience with designing, building and/or maintaining complex workflow solutions

  • Reconciliation experience

  • Execution focused

  • Excellent communication skills

  • Good influencing skills

  • Develops partnerships with key internal and external stakeholders

What we can offer you

This is a role that'll offer you the opportunity to build an in-depth knowledge of financial services operations. Every day there will be new business challenges that will help you develop new skills that can drive your career.

By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here. (https://careers.citigroup.com/why-citi/global-benefits.html)

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.


Job Family Group:

Operations - Transaction Services


Job Family:

Reconciliation and Proofing


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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