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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

About the Role:

At UnitedHealth Group and Optum, we want to make healthcare work better for everyone. This depends on hiring the best and brightest. With a thriving ecosystem of investment and innovation, our business in Ireland is constantly growing to support the healthcare needs of the future.

Our teams are at the forefront of building and adapting the latest technologies to propel healthcare forward in a way that better serves everyone. With our hands at work across all aspects of health, we use the most advanced development tools, AI, data science and innovative approaches to make the healthcare system work better for everyone.

The Director of Data Analytics will play a crucial role in the development and implementation of advanced reporting, analytic approaches, and tooling. You will work closely with other leaders to improve the efficiency and effectiveness of the entire organisation. We’re looking for a thought leader who thrives on architecting new solutions to solve tough challenges, and to help us on our mission of helping people live healthier lives.

The successful candidate will collaborate cross-functionally with various business and data analytics teams, have proven business analysis experience, and the ability to manage multiple competing business projects at one time.

Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny office and telecommuting from a home-based office in a hybrid work model.

Primary Responsibilities of the Director of Data Analytics:

• Lead data & analytic operations for the Chart targeting business processes

• Gather operational metrics, define & create operational dashboards to monitor the business processes end to end

• Own the operational readiness & implementation for changes to existing or new business processes

• Proactively monitor/validate of all upstream dependencies for the analytic, own the quality of the analytic results and the operational processes

• Analyze/understand complex data issues across multiple applications/teams, identify & document the root cause and steps to fix and/or prevent the issue from recurring.

• Define/maintain standard operational procedures (SOPs) for all operational processes, accurately track variations based on client specific needs.

• Make data driven decisions to bring operational efficiencies, improve the analytic as well as business processes

You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

Required Qualifications of the Director of Data Analyicst:

• Extensive experience in data analysis with relational and non-relational databases

• Experience leading data and production operations in healthcare, including mentoring and leading other data analysts

• Experience working with Healthcare datasets, such as claims, membership and provider data

• Proven track record of driving business and data solutions in a complex data environment

• Experience in driving decisions on complex problems with SME's and stakeholders

Preferred qualifications of the Director of Data Analytics:

• Knowledge of Risk Adjustment and CMS Data

• Experience as a Subject matter expertise in any sub domain of the healthcare industry

• Experience using any reporting tools

• Excellent written and communication skills

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2023 Optum Services (Ireland) Limited. All rights reserved.