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Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in change management, leadership and transformation within Citi’s Securities Services team.

Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.

Team/Role Overview

The Global Client Change Program Lead is a new strategic role within the Global Implementations and Client Change team to build and oversee the client change Target Operating Model across securities services predominantly custody and funds businesses.

• The role will build the future state of client change by standardising and digitizing current processes, and establishing a disciplined governance and oversight process

• The Program Lead will commercialize end to end client change delivery and put in place a rigorous process for tracking and capturing costs and optimising recovery.

• The incumbent will partner with key stake holders in product, operations, technology and client organization to create efficiencies and help reduce redundant, manual processes.

What you’ll do

• Take ownership for delivering a consistent change delivery model globally across custody and funds businesses /clients leveraging technology.

• Reinforce commercial discipline and manage a consolidated global change portfolio in line with Profit & Loss principles.

• Drive adoption of digital technology and optimize end to end process flow across all geographies and businesses to enhance client experience.

• Partner with technology, operations, client teams and product to prioritize change projects and strategic client deliverables.

• Create a robust reporting discipline globally to across all key business drivers of cost, recovery, ops and tech resource deployment, Profit & Loss and client experience.

• Manage the strategic program within the allocated resources and budget

What we’ll need from you

• Robust working knowledge of custody and funds services business across all functional aspects in particular funds operations.

• Proven experience in delivering strategic, complex client projects with Agile tech collaborating with internal and external senior stake holders.

• Strong client, communication, teamwork, presentation and coaching skills.

• Strong ability to establish, build and maintain strong effective working relationships at all levels across the organisation.

• Proven experience using modern technology, architecture and infrastructure.

• Demonstrated ability to work independently as well part of virtual teams to deliver on strategic outcomes

• Graduate level or equivalent professional qualification.

• Significant experience and expertise within custody and funds services.

What we can offer you

This is a new role in the team that will offer you the opportunity to really move the needle and put your own stamp on something. You will have the chance to elevate and build your network . Every day there will be new business challenges that will help you develop new skills that can drive your career.

By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here. (https://careers.citigroup.com/why-citi/global-benefits.html)

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

Job Family Group:

Project and Program Management

Job Family:

Program Management

Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

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View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.