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We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choosefrom.

YOUR FUTURE ROLE

You will be an integral part of the SAP Enterprise Cloud Services unit and will work directly with the Global Head of Audience Experience & Engagement on multiple high-level customer and employee experience and strategic topics. This is a senior role where you will have E2E responsibility for delivering consistent and impactful messaging and strategic initiatives that contribute to our units success.

Your key roles and responsibilities will include:

• Customer Advocacy: Develop and nurture a vibrant community for SAP customers, partners, and industry experts. Facilitate continuous dialogue, best practice sharing, and collaboration to enhance customer satisfaction and business outcomes. Tailor communication strategies to resonate with diverse regional audiences. Adapt messaging and initiatives to local market dynamics while maintaining global alignment.

• Executive Advocacy and Thought Leadership: Craft clear, concise, and compelling messages for executive leadership. Drive initiatives that showcase executive thought leadership and strategic insights.Develop and share insightful content that positions our units leaders as industry authorities. Drive content strategy to influence market perceptions and trends.

• Employee Experience: Foster a positive and informed employee experience through impactful internal communications. Align internal messaging with organizational goals and values.

• Change Management: Lead communication efforts for change initiatives, ensuring clarity, fostering buy-in, and facilitating smooth adoption among stakeholders.

• Safeguard Brand Integrity: Uphold established brand guidelines and ensure all communications adhere to company-wide marketing policies. Maintain consistency in messaging and brand representation across the unit.

• Strategic Initiatives: Lead and execute strategic projects aimed at enhancing customer and employee engagement and satisfaction. Drive initiatives that align with overarching business objectives.

YOUR PROFILE

WORK EXPERIENCE / PREFERRED REQUIREMENTS:

• 8-10 years experience in marketing / events/ strategy / communications or equivalent

• Experience in fast-paced business environments

• Strong project management with multiple stakeholders

• Experience crafting and executing high-impact communication strategies and delivering customer events

EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES:

• Outstanding communication and relationship-building skills at all levels

• Excellent knowledge of SAP communication tools and platforms

• Proficient in written and spoken English

• Skilled in managing communication projects and stakeholder alignment

• Employee and executive communications experience

• Strong storytelling skills and business acumen

• Confident and empathetic communication across leadership levels

• Designing and implementing complex communication plans

• Leading internal and external events

• Handling confidential and sensitive topics professionally

• High social and cultural awareness, engaging with global teams

• Structuring complex topics and creative thinking

• Delivering high-quality work under time constraints in fast-moving environments

• Flexible, energetic, and proactive attitude

• Reliable execution with a positive and encouraging manner

• Understanding the big picture

• Broad understanding of SAPs strategy and structure

• Creative mindset and drive to execute new ideas

• Strategic thinker, innovative, and curious about new tools and technologies

• Managing multiple projects simultaneously and responding to challenge

ABOUT THE TEAM

SAP Enterprise Cloud Services is one of the fastest growing business units at SAP. As part of the CS&D board area, the team is focused on the delivery of managed cloud services at high reliability and consistent quality. This includes delivering on our RISE with SAP promise.

Grab this opportunity to be part of our units success story!

#sapecscareers

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.At SAP,you can bring out your best.

We win with inclusion

SAPs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy (https://one.int.sap/me@sap/jobs_at_sap#17498858-1050-415e-8d82-21f91655666b_96fc) . Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 397189 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.