Job Information
Dubai Holding Waiter/ess - Pool Bar - Jumeirah Creekside in Dubai, United Arab Emirates
About Jumeirah & the Hotel:
At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.
We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’.
Jumeirah Creekside is a contemporary lifestyle hotel located 2km from Dubai International Airport in the heart of old Dubai. Set in landscaped grounds overlooking Dubai Creek, the hotel offers 292 rooms and suites, 21 meeting rooms, four restaurants, an award-winning spa and access to sports and leisure complex, The Aviation Club. Designed from the outset to connect the hotel to the region’s vibrant arts and cultural heritage, Jumeirah Creekside Hotel houses one of Dubai’s largest art collections – a specially commissioned collection of 482 pieces by 52 artists with roots from the Middle East. Rooted in the cultural and cosmopolitan essence of Dubai, the property combines comfort and unrivalled connectivity with true Arabian hospitality for the ultimate business and leisure experience.
About the Job:
To provide quality food and beverage service that is always consistent with the SBU SBS. To ensure cleanliness and hygiene standards are maintained at all times. To assist supporting the FOH team in delivering excellent service standards. Food Safety and Health & Safety standards are maintained at all times both on your section and within the restaurant.
Attending to guests by welcoming and seating them. Cater to their requirements by taking food and beverage orders, serving food and beverages to customers and attend to customers' needs. Communicating the orders to the kitchen effectively, memorizing the menu and offering recommendations to upsell appetizers, desserts, or drinks etc. in line with Jumeirah standard operating procedure.
Your main duties will include:
Ensures that all colleagues’ activities adhere to and support the Jumeirah Quality Standards.
Provides a link between kitchen and service areas.
Provides table and or counter service of all menu items.
Provides table and or counter service of alcoholic / non-alcoholic beverages.
Updates food and beverage knowledge required to carry out duties.
Provides advice on food and beverage to guests.
Receives and stores food and beverage adhering to all food hygiene regulations and procedures.
Consistently monitors quality of food and beverage being served, and report to the supervisor or assistant outlet manager.
Actively uses up-selling techniques to exceed guests’ expectations and increase revenue.
Any other duties such as working in different department as may reasonably be
requested by the management team including assistance for large events or hotel functions.
Effectively communicate with PIC in kitchen and FOH colleagues
Knows the correct presentation of all menu items.
Ensures the pass section / area is fully prepared ready for the shift as per restaurant requirements.
Manage the expedition of food from the pass, ensuring a seamless experience for the guest (i.e. apps with apps and mains with mains).
Any other duties such as working in different department as may reasonably be requested by the management team including assistance for large events or hotel functions.
Undertake all tasks competently.
Reports to duty as scheduled and on time
Performs tasks accurately and efficiently.
Can work in a busy place.
Can handle the pressure
Qualifications:
Male or Female
Ability to work in a smoky environment.
Flexible scheduling
Demonstrates energy and enthusiasm with work.
Good English communication skills
Honest and sincere in dealing with colleagues and customers.
Basic knowledge of non-alcoholic and alcoholic beverages
Basic table service skills
Experience
Minimum 2 years in similar position and style of property
Has been working in a similar place before.
Has good product knowledge.
Flexible to work in the bar for assistance desirable.
2-3 years in a Food and Beverage Service outlet in a 5-star property
About Benefits:
We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer reduced hotel rates across our properties globally, excellent care package, flights home, accommodation, health insurance, up to 50% discount off Jumeirah F&B Outlets.
