Job Information
Al Tayer Team Leader- Beauty Brands -Bloomindales Dubai in Dubai, United Arab Emirates
Team Leader- Beauty Brands -Bloomindales Dubai
Dubai, United Arab Emirates
General & Admin
Department Stores
Requisition # 240001YF
About The Role
To ensure excellent customer service through: effectively managing the department team; controlling and monitoring department operations including merchandising and stock control in order to achieve the department target
What You’ll Be Doing
Functional Roles and Responsibilities
• Ensure Retail / Brand standards are maintained at all times.
• Role model and support role to team members
• Support the induction of new starters into the store
• Maintain and encourage the team to uphold personal grooming standards as advised by the store manager
• Achieve excellent standards of customer service in the department by supporting and coaching the sales team, and leading by example on the shop floor.
• Resolve customer complaints effectively, either by dealing with them personally or passing them on to the store manager
• Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.
• Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale
• Ensure all department staff are trained on all aspects of the department in liaison with the store manager and training department
• Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels
• Minimize exposure to stock loss through vigilance on sales floor
• Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.
About You
Education/Certification and Continued Education
• High school / “O” Levels
Years of Experience
• 2 – 3 years experience in a Sales or Customer Service environment
Additional Information
