Job Information
Dubai Holding Assistant Outlet Manager - Zheng He's - Jumeirah Mina Al Salam in Dubai, United Arab Emirates
About Jumeirah & the Hotel:
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 28 properties across the Middle East, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
Madinat Jumeirah, Jumeirah’s mega-resort is home to four ultra-luxurious hotels –
Jumeirah Al Naseem, Jumeirah Al Qasr, Jumeirah Mina Al Salam and Jumeirah Dar Al Masyaf – all nestled within 3km of picturesque waterways connected by traditional abras. The megaresort boasts 2km of pristine beach, the award-winning Talise Spa and state-of-the-art fitness and leisure facilities, as well as exclusive accommodations ranging from penthouses and suites to private summerhouse experiences with unrivalled benefits including a leading conference and banqueting centre. Madinat Jumeirah is also home to over 50 world-class restaurants and bars, as well as a traditional souk featuring Arabian shopping stands, barrows and stalls with a blend of boutique brands, souvenir gift shops, and luxury fashion and jewellery outlets.
About the Job:
Ensure daily operations meet service standards and follow standard operating procedures.
Engage with guests to create personalized experiences and maintain accurate guest records.
Manage resources by taking inventories, re-ordering supplies, and safeguarding cash.
Monitor cashiering functions, comply with procedures, and manage financial aspects like the General Ledger and budget.
Suggest strategies to increase market share and optimize profits while controlling labor and expenses.
Lead, motivate, and develop the team, ensuring regular training and full product knowledge.
Resolve escalations and concerns effectively, ensuring memorable guest experiences.
Assist in preparing annual plans, forecasts, and managing expenses to meet budget goals.
About you:
Customer Orientation
Attention to details.
Adaptability and Flexibility
Proficient in English
MS Office applications (Intermediate)
