Easter Seals Jobs

POSITION SUMMARY:

Under the general supervision of the Police Support Services Supervisor this position performs a variety of entry level and complex clerical duties designed to expedite the administrative processes and procedures related to documenting, maintaining and controlling police records, case files, statistics, and information.

SUPERVISION EXERCISED:

• None.

ESSENTIAL FUNCTIONS:

• Enters and maintains accurate, comprehensive, and up-to-date reports such as incidents, complaints, offenses, etc.
• Maintains property and criminal history index files: enters report narrative and involvements, i.e., names, vehicle information, property information, etc., updates dispositions on each case, and enters changes into computer information base.
• Performs police related customer service to the general public, such as fingerprinting; receives and directs customers, in person and by phone.
• Assists or processes Government Records Access Management (GRAMA) requests and traffic accident reports requested by the public and other agencies.
• Records traffic and misdemeanor citations: types vehicle impound notices, traffic accident reports and in-house incident base reports; updates, maintains, processes, and submits uniform crime reports (UCR's & NIBR's) to the Utah Bureau of Criminal Identification; locates police reports and makes copies for the officers, public, and attorneys; updates stolen property for National Crime Information Center (NCIC).
• Performs various records tracking activities as needed to obtain driver license information, vehicle registration, Utah Criminal History, NCIC (Interstate Identification Index), Bureau of Criminal Identification (BCI), out-of-state vehicle registration and driver license information, NCIC wanted persons, stolen autos, and property checks.
• Enters juvenile and adult arrest and citation information; identifies nature of crimes by established categories and classifications; monitors files to assure proper UCR reporting.
• Assures the proper delivery of documents at various stages of the legal system process: expedites delivery as needed, including internal departmental dissemination; prepares report and citation files for court appearances; distributes court notices to police personnel, receives verification of notice and files appropriate records.
• Performs computer entry of all non-arrest and non-citation reports submitted by officers, such as thefts, malicious injuries, runaways, impounds, missing persons, harassing phone calls, accidents, etc.
• Checks and updates records: monitors in-house computer; searches for and produces insurance information. (Additionally, the Police Support Services Clerk III generates summaries for calls and services for staff and other agencies.)
• Accesses state computer: performs background checks; logs applicant names; creates files; initiates contacts with program volunteers as needed: and processes documentation as required.
• Assists with clerical functions of various public safety and awareness programs.
• Performs general office work: completes forms, memos, letters, schedules, applications, and correspondence; maintains office files numerically or alphabetically; makes copies; assists the public; responds to telephone calls and distributes calls as appropriate.
• Performs other related duties as assigned.

MINIMUM QUALIFICATIONS:

• Education -- High school diploma or G.E.D.
• Experience -- One year of general office experience.
• Licenses and Certifications --
  • Valid Utah Driver License.
  • Obtain Notary Public Commission within new hire probationary period.

In addition to the minimum qualifications for the Police Support Services Clerk I, the following are minimum qualifications Support Services Clerk II:

• * Experience --* Two years of general office experience, including one year working with a Poli e department. (Must demonstrate a high level of proficiency in all police record-keeping systems such as Versaterm and NIBRS.)
• Licenses and Certifications --
  • BCI certification with alternate Terminal Agency Coordinator (TAC) certification.
  • Licensed Utah Notary Public.

In addition to the minimum qualifications for the Support Services Clerk II, the following are minimum qualifications for Support Services Clerk III:

• Experience -- Four years of experience working in Police Records.
• Licenses and Certifications --
  • BCI certification and alternate TAC, and willing to become the primary TAC.

* KNOWLEDGE, SKILLS AND ABILITIES:*

• Knowledge of --
  • State criminal codes and penalties associated with various offenses
  • Police Records Management requirements and UCR codes
  • Correct use of the English language: English usage, spelling, vocabulary, grammar, and punctuation
• Skilled with --
  • Microsoft Office Suite and proficiency in Word and Excel, and records keeping software
  • Organizing and maintaining filing systems
  • Interpersonal relations in order to deal effectively with the public and other city employees
• Ability to --
  • Provide customer service and answer customer or public inquiries or ability to obtain information from individuals, residents, etc. for follow-up
  • Work independently establishing work or project priorities
  • Communicate effectively with the public under potentially adverse circumstances; handle confrontational situations and make sound decisions
  • Establish and maintain effective working relationships with both internal and external customers
  • Follow city policy, establish priorities, concentrate on tasks accurately, and accomplish duties in a timely manner
  • Consistently project a professional image when serving the public responding with a high degree of accuracy and with a high level of courtesy and a strong public service orientation
  • Exercise initiative in using time productively and without close supervision
  • Maintain strict confidentiality related to sensitive administrative and legal information
  • Support Services III must be able to take on supervisory role in the absence of the Support Services Supervisor

WORKING CONDITIONS AND PHYSICAL DEMANDS:

Typical office setting with comfortable climate controls. Tasks require a variety of physical activities such as walking, standing, stooping, bending, sitting, reaching, talking, hearing and seeing. Common eye, hand, finger dexterity required for most essential functions. Mental application utilizes memory for details, verbal instructions, emotional stability and discriminating thinking and creative problem solving. Occasionally lifts or otherwise moves objects weighing up to 20 pounds. This position has exposure to stressful situations. Work is often performed under deadlines and time constraints. May drive a motor vehicle. 

Draper City is an equal opportunity employer without regard to race, color, religion, sex, national origin, disability, age, pregnancy, genetic information, sexual orientation, gender identity, citizenship, and veteran or military status.

The intent of this job description is to provide a representative summary of the major responsibilities and duties performed on the job. It is not intended to be an exhaustive list of all job-related tasks and duties that an employee may perform. An employee in this position will be required to perform any other job-related duties required by their supervisor. This job description is not intended to and does not infer or create any employment, compensation, or contract rights to any person or persons. This updated job description supersedes prior descriptions for the same position. Management reserves the right to add or change duties at any time.