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Nelnet Nelnet Bank Compliance Lead in Draper, Utah

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

The Bank Compliance Lead is responsible for assisting Nelnet Bank in the implementation of its Compliance Management System. This role works closely with the Bank’s compliance team and will perform various compliance functions including, by way of example, monitoring and testing, issue management, and complaint management. Each of these compliance functions and others, further detailed in the job responsibilities section, are all designed to help ensure overall Bank compliance with government regulations, internal policies, standards and procedures. This role is further responsible for effectively communicating compliance matters to Nelnet associates, management, clients, regulators, and auditors. The Bank Compliance Lead will play a key role in executing, developing, and maturing the Bank’s compliance management system.

JOB RESPONSIBILITIES:

In conjunction with the Bank’s compliance team, and under the direction of the Compliance Monitoring Manager:

  • Conducts compliance monitoring and testing.

  • Assists in the performance of loan data analysis for fair lending risk.

  • Develops and continually enhances compliance test scripts.

  • Logs and manages testing findings and other compliance-related issues.

  • Assists in the execution of the compliance management system.

  • Employs technical knowledge to resolve and/or escalate compliance related business needs.

  • Provides guidance to operational areas and management on requirements of applicable laws and regulations.

  • Assists in reviewing new or existing products, advertising and marketing notices, forms, customer disclosures, and websites to ensure compliance with applicable laws and regulations.

  • Assists with the performance and ongoing enhancement of the Bank’s Compliance Risk Assessment and Fair Lending Risk Assessment.

  • Assists with department planning based on the outcomes of the Compliance Risk Assessment.

  • Progressively increases personal knowledge of internal control concepts and applies them to enhance the compliance management system.

  • Analyzes Nelnet Bank customer complaint data for trends and issues.

  • Assists with the onboarding and ongoing monitoring of Nelnet Bank referral partners.

  • Assists in the development of compliance training programs.

  • Communicates opportunities and areas of improvement for compliance and/or operational activities such as enhancements to procedures, processes, training or technology.

  • Engages effectively and proactively with bank partners in depository and lending programs.

  • Assists in various compliance-related duties as needed.

**Pay Range for this position is - $70,000 - $80,000k

EDUCATION:

  • Bachelor’s Degree in related field or comparable experience in banking. Working toward or completion of the Certified Regulatory Compliance Manager (CRCM) certification or a related certification.

EXPERIENCE:

  • 2-5 years in audit, compliance, fair banking, complaints, risk management, or governance related field preferred.

  • Direct involvement with regulatory examinations (CFPB, FDIC, OCC, etc.) preferred.

  • Experience with fair lending laws and regulations preferred.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:

  • Working knowledge of bank laws and regulations including but not limited to Unfair, Deceptive, or Abusive Acts and Practices (UDAAP); Truth in Lending Act; Truth in Savings Act; Equal Credit Opportunity Act; Fair Credit Reporting Act, Servicemember Civil Relief Act, Military Lending Act, Electronic Fund Transfers Act, Garnishments of Accounts Containing Federal Benefit Payments, and privacy laws.

  • Working Knowledge of the three lines of defense risk management framework.

  • Ability to work independently on multiple issues concurrently and to exercise independent judgment in establishing priorities.

  • Ability to succeed in a fast pace, heavy workload, environment.

  • Ability to clearly communicate complex concepts.

  • Excellent oral, written, negotiation and presentation skills.

  • Ability to adapt to highly diversified and changing environment.

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK (http://nelnetinc.com/careers/benefits/) .

Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net .

Nelnet is a Drug Free and Tobacco Free Workplace.

You may know Nelnet as the nation’s largest student loan servicer – but we do more than that. A lot more. We’re also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that’s just a shortlist). For over 40 years, we’ve been serving our customers, associates, and communities to make dreams possible.

EEO Info (https://nelnetinc.com/wp-content/uploads/EEO-poster.pdf) | EEO Letter (https://nelnetinc.com/wp-content/uploads/EEO-Jeffs-Letter.pdf) | EPPA Info (https://nelnetinc.com/wp-content/uploads/Employee-Polygraph-Protection-Act-Poster.pdf) | FMLA Info (https://nelnetinc.com/wp-content/uploads/FMLA-Leave.pdf)

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