Job Information
Dunkin' Store Manager in Downingtown, Pennsylvania
Store Manager will be responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. Run the overall operation of the restaurant according to Dunkin’ standards, franchisee policies and procedures and in compliance with all applicable laws.The incumbent will hold the highest management position within the unit store assigned and will be accountable for the unit and its operations at all times whether physically present or not.
If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, joining our Dunkin’ Donuts franchisee is a great career choice. Our team is committed to making our guests’ day by serving them with a great product with a smile. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award winning franchise
Responsibilities include but not limited to:
Able to perform all responsibilities of restaurant team members
Lead team meetings
Deliver training to restaurant team members
Ensure Brand standards, recipes and systems are executed
Create and maintain a guest focused culture in the restaurant
Review guest feedback results and implement action plans to drive improvement
Communicates restaurant priorities, goals and results to restaurant team members
Execute new product roll-outs including training, marketing and sampling
Ensure restaurant budget is met as determined by Franchisee
Manages cash over/short in restaurant and ensures team members are following franchisee’s cash management policies
Management Responsibilities Include:
Recruit, hire, onboard and develop restaurant team members
Plan, monitor, appraise and review employee performance
Coach restaurant team members to drive sales,improve profitability and Guest satisfaction
Education/Experience:
Basic computer skills
Fluent in spoken and written English
Basic math and financial management
Previous leadership experience in retail, restaurant or hospitality
College Degree preferred
Benefits Include:
Competitive Hourly Pay
Earned Paid Time Off
Employee Discounts
Medical Insurance with Company contribution
You are applying for work with a franchisee of Dunkin’ Donuts /Baskin-Robbins, not Dunkin’ Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. © 2017. People Capital Group LLC. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder LLC. Used under license.
