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Vertiv Corporation Technical Sales Manager, Global Strategic Accounts in Dover, Ohio

Job Summary The Technical Sales Manager, Global Strategic Accounts (GSA) maintains technical support on customer projects and schedules, identifies and manages risks, scope of work and budget; ensures that operational teams and contractors have a clear understanding of client requirements. The role also supports the GSA Technical teams for new products from design through implementations. Functions as customer advocate and interfaces with internal company departments. Responsibilities: * Manages a select list of GSA customer accounts. Supports account plans to achieve both long and short-term operational and customer objectives for their data center AC Power requirements. * Support AC Power equipment selections and architecture. * Monitor Commissioning and IST topics/issues that need to be resolved in a timely manner. Assist in resolving any field application issues. * Provide regular updates with assigned customers on Vertiv's AC Power solutions and provide competitive advantages with Vertiv solutions. * Support and engage with the customers and their supporting consulting engineers on the AC Power strategy to meet future market needs to keep Vertiv solutions in play. * Be considered the expert in AC Power solutions and become the "Trusted Advisor" to the customer. * Support Customer Factory Acceptance Testing. * Support development and review of commissioning scripts and development or modification of SOO documents. * Become the technical interface with Service, Engineering and Offering Management for product improvements or resolution. * Provide support for First of Kind Solutions to make sure they execute at the customer flawlessly. * Assist sales as required with configurations for assigned accounts; occasionally, driving this activity as required within levels of authority. * Reviews project documentation such as reports, customer required documentation, updated drawings, etc. for consistency, accuracy, completeness, technical compliance, etc. within the account/contract requirements. * Other duties as assigned. Qualifications: * Bachelor's Degree in engineering * 7-10 years of experience. * Excellent communication skills, both written and verbal. * Knowledge of AC Power solutions and how they are applied in a data center environment. * Excellent customer service skills. * Excellent organizational, analytical, and interpersonal skills. * Ability to use a personal computer and job-related software. * Ability to work and multi-task in a fast-paced environment. * Service industry experience required with knowledge of AC Power systems, critical space environments, service products, and clients. * Ability to work in a matrix management environment. * Strong computer skills including editing, formatting, and using templates in all Microsoft Office programs, use of internet for standards/products/manufacturer research, and operation of computer-controlled test equipment. * A high degree of creative ability and independent judgment. * The ability to think and act strategically, utilizing account plans to set specific account objectives. * Work with minimal supervision. * Ability to take after hours call during nights, weekends, and holidays. Travel Required: * 25% The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES * Customer Focus * Operational Excellence * HigApply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjQ1MDYxLjEwNTA4QHZlcnRpdmNvbXAuYXBsaXRyYWsuY29t

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