Easter Seals Jobs

Description

We are offering a contract to hire employment opportunity for a Sales Support in the industry located in Dover, New Hampshire, United States. As a Sales Support, you will be the backbone of our sales process, handling incoming leads and various products, managing projects, and entering orders online. Your responsibilities will involve both administrative tasks and customer engagement, turning opportunities into projects.

Responsibilities:

• Handle incoming leads from various sources including referral, web search, existing customers, and distributors.

• Manage the administrative piece of the sales process, including entering online orders.

• Play a key role in project management, especially for larger jobs which require significant coordination.

• Engage with a diverse range of stakeholders including homeowners, general managers, contractors, and manufacturers.

• Enter data into CRM systems and other online tools such as QuickBooks and Insightly.

• Coordinate with the production team to ensure targets are met.

• Handle customer inquiries and resolve any issues that arise.

• Manage customer accounts and take appropriate action based on account status.

• Collaborate with the team to install the finished product.

• Use various software for administrative tasks, including Calendly, Adobe, and the MS Suite.

Requirements • Proficiency in Customer Relationship Management (CRM) software

• Experience in handling and responding to inbound calls from customers

• Excellent communication skills to effectively interact with customers and team members

• Ability to multitask and manage multiple customer queries simultaneously

• Strong problem-solving skills to address customer issues effectively

• High level of organization skills to manage customer data and interactions

• Proven track record in a customer service or sales support role

• Ability to work collaboratively in a team environment

• Self-motivated with the ability to work independently when necessary

• Willingness to continually learn and adapt to new technologies and systems related to customer service and sales support.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .