Job Information
Randstad US leave coordinator in dover, Delaware
leave coordinator.
dover , delaware (remote)
posted august 14, 2024
job details
summary
$25 - $28 per hour
temporary
associate degree
category office and administrative support occupations
referenceAB_4587833
job details
Fully Remote - Equipment Provided! Contract: 6 months (possible extension) Must have experience with Leave Management The Leave specialist is responsible for the coordination and administration of the leave process which includes analytical, planning, reporting, technical, systems and project support. The Leave specialist will also help resolve concerns and issues from employees, managers, business partners, and other customers and external parties regarding processes and policies through phone and case management. This person will strive to meet all expected service levels and business performance goals, performing a full range of services and fully documenting all cases in the case management system.
salary: $25 - $28 per hour
shift: First
work hours: 8:30 AM - 5 PM
education: Associate
Responsibilities
Process leave applications in the PeopleSoft system.
Maintain accurate records of employees on leave.
Develop and send letters detailing leave status, pay, benefits, and return-to-work implications.
Collaborate with occupational health staff on the return-to-work process.
Research leave issues, first-level escalations, and individual employee concerns.
Instruct employees, department managers, and timekeepers on leave procedures and time reporting.
Provide guidance on leave policies, federal/state leave laws, and collective bargaining agreements.
Respond to customer requests and inquiries across multiple channels (phone, email, chat, etc.), prioritizing and resolving efficiently.
Perform payroll activities to support leave timekeepers, including data entry and report review.
Instruct timekeepers on appropriate time reporting during leaves.
Interact with vendors to ensure accurate payments of disability and MAPFML benefits.
Provide analytical and production support for leave records.
Fully document cases in the case management system, updating processes as necessary.
Skills
Benefits Administration
FMLA
Leaves
PeopleSoft
ServiceNow
Human Resources
Sharepoint
Microsoft Office
Prioritizing
Organization
Answering Phones
Qualifications
Years of experience: 2 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
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samantha dougherty
- sam.dougherty@randstadusa.com
Randstad US
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