Job Information
City of Dothan Housing Authority ROSS Service Coordinator in Dothan, Alabama
Job Title: ROSS Service Coordinator
Department: Resident Services Department
Reports To: Director of Resident Services and Engagement
FSLA: Non-Exempt, Grant-Funded Position
Position Summary: As a Moving to Work (MTW) Expansion Agency under the Landlord Incentives Cohort #3, this position reports to the Director of Resident Services and Engagement. The ROSS Coordinator is responsible for developing and delivering a broad range of outreach and referral services to residents of all ages and conditions within the Resident Opportunity and Self-Sufficiency (ROSS) Program. The coordinator performs various tasks such as planning, implementing, and monitoring activities and documenting and reporting program results.
Major Responsibilities
The statements contained here reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skills typically required, and the scope of responsibility but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in different functional areas to cover absences or relief, to equalize peak work periods, or to balance the workload. The position description complies with the American Disabilities Act (ADA).
Essential Functions:
1.
Establishes and maintains relationships with public and private community agencies that provide services and support to ROSS program participants.
2.
Coordinates establishing the Program Coordinating Committee, governing board for the ROSS program, using various and appropriate agencies.
3.
Organize agendas and participate in meetings that provide residents information on the ROSS programs.
4.
Establish a process for recruiting and selecting ROSS program participants.
5.
Processes residents ROSS applications, screen applicants, and determines eligibility.
6.
Conduct one-on-one interviews with ROSS participants, prepare needs assessments, set goals, and make referrals.
7.
Coordinates the services needed for ROSS participants, provides case management and counseling, and monitors compliance.
8.
Collaborate with committees and ensure that activities are performed promptly.
9.
Set up complete and accurate files with all necessary participant-supplied documents and third-party verifications (or documentation of why third-party verifications are absent).
10.
Partner with educational/training entities to coordinate and refine admission requirements and procedures for monitoring ROSS participants.
11.
Collaborate with employment agencies/ programs to expand opportunities for ROSS participants and other DHA residents.
12.
Prepare annual reports on the results of the ROSS programs by individual participants and submit them to HUD.
13.
Compiles forms, reports, letters, etc., and establishes and maintains files on ROSS participants and nonparticipants.
14.
Prepare proposals for services needed.
15.
Performs other duties as assigned
Required Education/ Experience:
Bachelors degree in Human Services, Sociology, Social Work, or other related field or a combination of work experience to perform job duties as described.
Two years of experience in housing or a social service agency-related area or case management experience
Comprehensive knowledge of community and supportive resources related to social services and community/workforce development.
An equivalent combination of college coursework and higher education (one year of relevant experience is equivalent to one year of relevant higher education and vice versa).
Ability to interact with people from very diverse backgrounds, low-income residents, and representatives from local agencies and organizations who provide services to
Must be certified or obtain Self-Sufficiency Coordination Certification or equivalent within one year of employment.
* nowledge, Skills, and Abilities:*
Comprehensive knowledge of pertinent HUD regulations on the ROSS program and comprehensive understanding of DHAs policies and procedures
Knowledge of resources available throughout the community
Ability to plan and prioritize duties
Ability to complete complex and detailed tasks promptly
