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State of Michigan Radio Communications Technician 12 - NCC in Dimondale, Michigan

Radio Communications Technician 12 - NCC

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Radio Communications Technician 12 - NCC

Salary

$26.46 - $39.57 Hourly

Location

Dimondale, MI

Job Type

Permanent Full Time

Job Number

0801-24-22-137SF

Department

Technology, Management and Budget

Opening Date

09/20/2024

Closing Date

10/3/2024 11:59 PM Eastern

Bargaining Unit

TECHNICAL (SEIU)

  • Description

  • Benefits

  • Questions

Job Description

About DTMB:

The Department of Technology, Management and Budget (DTMB) (https://youtu.be/H_IrVnVjcoA) supports the business operations of state agencies through a variety of services, including building management and maintenance, information technology, centralized contracting and procurement, budget and financial management, space planning and leasing, construction management, motor vehicle fleet operations, and oversight of the state retirement systems.

Who is MPSCS: We are Michigan's Public Safety Communications System (MPSCS) (youtube.com)

About the position:

The Network Communications Center (NCC) Technician for the Michigan Public Safety Communications System (MPSCS) provides network management, monitoring, and centralized control of a large statewide 700/800 MHZ land mobile radio (LMR) system and its associated backhaul network on a 24-hour basis. This position requires strong IT and radio system troubleshooting and analysis skills to effectively monitor and manage a statewide integrated voice and data communications network used by public safety-first responders. The statewide communications network is comprised of a 700/800 MHz Motorola ASTRO system and a backhaul network which includes Nokia microwave links, Nokia MPLS routers, and other networking technologies. This position engages in independent analysis activities involved with system performance, monitoring, and identification of current or potential problems. Upon detection of a fault or impending failure, the individual seeks to remotely diagnose and repair and regularly manages, coordinates, and assists the work of technicians in the field to maintain, troubleshoot, and restore network-wide services. This position requires good communication skills as the NCC is the 24/7 single point of customer contact for over 95,000 subscribers. and is responsible for managing all components of the statewide network on a 24/7 basis, while focusing on achieving the goals and mission of the agency.

View Position Description here: Radio Communications Technician 12 (https://mcsc.state.mi.us/AgencyPDFs/New%20RCT%2012.pdf)

Position Location:

This position is located in Dimondale, MI. Candidates should confirm work location and schedule at the time of interview.

Additional Requirements and Information:

You must attach a detailed resume to your application (word or pdf). You will also need to attach (word/ pdf) a cover letter describing what strengths and work experience you bring to this position. Failure to do so will result in your application packet being screened out as incomplete. If applicable, attach copies of official college transcripts to your application. (Internet version of transcripts will not be accepted) Failure to attach applicable transcripts may result in your application being screened out.

Your application for any position does not guarantee that you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.

Candidates selected for this position must complete the Michigan State Police background check. This extensive background check requires fingerprinting for state and federal criminal background records. The background search will include, but is not limited to arrests, criminal charges, criminal convictions, and any information regarding contact with a criminal justice agency.

Required Education and Experience

Education

Possession of an associate's degree in electronic technology.

Experience

Four years of experience equivalent to a Radio/Communications Technician, including two years equivalent to a Radio/Communications Technician E10 or one year equivalent to a Radio/Communications Technician 11.

Additional Requirements and Information

Some positions may require Federal Communications Commission (FCC) licensure.

View the entire job specification at:

https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/R/RadioCommunicationsTechnician.pdf

State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.

More details on benefits for our new hires are below:

Rewarding Work:State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state’s military and veterans; rebuild our state’s infrastructure; or support other state agencies through our fiscal, IT, and HR systems.

Insurance Benefits:The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees’ annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available atwww.mi.gov/employeebenefits.

Retirement Programs:The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state’s contributions fully vest after just 4 years. More information is available athttp://www.mi.gov/orsstatedc.

Vacation and Sick Leave:Eligible full-time employees receive between15 and 35 personal daysand13 sick daysper year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.

Paid Parental Leave:Eligible employees can take12 weeks of paid leaveimmediately after a birth or adoption to allow needed time together at home with a new child.

Paid Holidays:Eligible employees receive 13 or 14 paid holidays each year including New Year’s Eve and Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.

Bonus Programs:Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.

Military Pay Differential:Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.

Tax-Advantaged Programs:In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.

Student Loan Forgiveness:Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans.Information (https://studentaid.gov/manage-loans/forgiveness-cancellation) to help determine if you could qualify is available from the U.S. Department of Education.

Tuition Reduction:Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.

Professional Development:To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.

Alternative and Remote Work Schedules:Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.

Great Lakes and Great Times:Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park—just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan’s affordable cost of living, you can explore all that Michigan has to offer.

Updated: 2/28/24

01

RACCTCH - Do you possess one of the following: An associate's degree in electronic technology. If so, please attach a copy of your official college transcripts; OR a bachelor's degree or higher with 16 semester (24 term) credits in job specific or related course work. If so, please attach a copy of your official college transcripts; OR Three years of experience as a radio communications technician, three years of experience as an electronics technician performing electronics component repair, or three years of experience as an information technology technician working on computer hardware or infrastructure.

  • Yes

  • No

    02

    Do you possess at least four years of experience equivalent to a Radio/Communications Technician?

  • Yes

  • No

    03

    How many years of experience do you have with Motorola land mobile radio (LMR) systems?

  • 0-1 Years

  • 1-2 years

  • 3-4 year

  • 4 or more years

    04

    If you indicated you have experience with Motorola LMR systems, please describe that experience.

    05

    How many years of IP based networking experience do you have?

  • 0-1 Years

  • 1-2 years

  • 3-4 years

  • 4 or more years

    06

    If you indicated you have experience with IP based networking systems, please describe that experience.

    07

    How many years of experience do you have with radio microwave systems?

  • 0-1 Years

  • 1-2 years

  • 3-4 years

  • 4 or more years

    08

    If you indicated you have experience with radio microwave systems, please describe that experience.

    09

    How many years of experience with radio principles and maintenance do you have?

  • 0-1 years

  • 1-2 years

  • 3-4 years

  • 4 or more years

    10

    If you indicated you have experience with radio principles and maintenance, please describe that experience.

    11

    How many years of Public Safety communications experience do you have?

  • 0-1 Years

  • 1-2 years

  • 3-4 years

  • 4 or more years

    12

    If you indicated you have Public Safety communications experience, please describe that experience.

    13

    The NCC has three shifts, day, afternoon, and midnight. Afternoon and midnight shift supervisors may receive a 5% shift differential. Are you willing to work on any shift?

  • Yes

  • No

    14

    Please indicate which shift you would prefer, 1st, 2nd, or 3rd. Indicate "any shift" if you do not have a preference.

  • 1st Shift

  • 2nd Shift

  • 3rd Shift

  • Any Shift

    15

    Did you attach your official college transcripts to your application?

  • Yes

  • No

    Required Question

Agency

State of Michigan

Department

Technology, Management and Budget

Address

DTMB-HR@michigan.gov

Elliott-Larsen Bldg., 2nd fl., 320 S. Walnut Street

Lansing, Michigan, 48909

Phone

Attn: HR Office

Website

www.michigan.gov/dtmb

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