Easter Seals Jobs

Job Description

The Client Onboard Analyst 1 (Assistant Manager-C09) is an intermediate level role responsible for ensuring excellence in service of Account Services Unit, provide customers at best of the banking service in line with total compliance of bank regulations for the utmost benefit of the internal and external stakeholders.

Responsibilities:

• To do day to day account opening, maintenance and closing activities without any control lapses and with a focus to provide seamless customer services and to attain clients maximum satisfaction.

• Ensure perfection in Business AS Usual (BAU) activities within the limit of Local Operating Procedure (LOP).

• Cheque book processing (Cheque book requisition, maintenance, from issuing a cheque book monitor necessary maintenance in the system and eventually ensuring proper delivery to the clients).

• Manual Transaction Authorization Form and Statement & advice form processing and validation. Ensure proper handling of client queries relating to above.

• Checking and proper submission of compliance search to compliance team.

• Ensuring proper submission of Month end reports to internal stakeholders.

• Internal Base and Account opening, closing and necessary communication with RM and Customer

• Ensure Instruction Aging Reconciliation by weekly.

• Special Notice Deposit (SND) analysis in every month end.

• Base recon and Risk reconciliation in Quarter end.

• Ensuring that the risks are minimized in every sphere of operations and in line with Citi compliance guidelines.

• Preparing different MIS and providing to respective stakeholders

• Maintaining adherence with Central Bank and Regulatory bodies.

• Ensure cross functional activities are improved within the unit and departments

• Ensure improved delivery of team output through process improvements

• Providing efficient back up support to team in absence of team members

• Customer and Internal query handling

Qualifications:

• 5 to 7 years of experience in a related role

• Demonstrated experience with Account Services Operations

• Effective verbal, written, communication and analytical skills

• Effective management, influencing and relationship skills

Education:

• Bachelor’s/University degree or equivalent experience

• This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:

Customer Service

Job Family:

Institutional Client Onboarding

Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.