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American Airlines Sr Manager, IT Product Agility in DFW Airport, Texas

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

  • Product Agility American Airlines, the world's largest airline by passenger revenue, is embarking on a multi-year technology transformation program. The work we do will transform the IT organization in many ways, anchored by our new vision and mission. Across 6 workstreams, we are driving resiliency in delivery, excellence in engineering, and modernizing our technology.

  • Your role will be to help with organizing our approach to manage the changes we make across our 4000+ IT organization ensuring that we accomplish the outcomes that we set forth in our transformation objectives. You will help with our labor transformation, enabling a globalized workforce, and changes to our roles and titles across IT.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

  • Influences stakeholders on the transformation strategy aligned to the IT vision and mission

  • Utilizes technical knowledge such as OCM, communications, product architecture, DevOps practices, data models and analytics. tools supporting automation/metrics and other technologies in support of the products/services owned

  • Uses data to define baselines, measures outcomes, share insights, order backlog items

  • Understands and supports resolutions to customer problems, needs, challenges, and opportunities for the product

  • Determines product objectives and key results that align to Product Strategy

  • Presents the thought process on product strategy. roadmap items. OKRs and planned releases to leaders and peers

  • Communicates regularly on OKRs, desired metrics, and areas requiring leadership's attention

  • Influences and collaborates with stakeholders, peers, and other product leaders to deliver solutions that achieve the portfolio's vision and goals

  • Collaborates with various internal team members such as UX, Technology, Vendors, Risk Compliance, Security. etc

  • Practices agility in discovering and delivering value continuously

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • Bachelor's degree in related field plus 5 years of experience in Product Management/ Delivery (ex: product analyst, user researcher. product owner, etc.) or equivalent training

  • 7 years of equivalent Product Management/Delivery experience or with software engineering and technology delivery

  • 5 years of experience in leveraging Product, Agile, DevOps, and Cloud practices to lead technology delivery

Preferred Qualifications- Education & Prior Job Experience

  • Experience determining Product Market fit and defining a Go -to-Market strategy

  • Demonstrate familiarity with Agile Product Management tools

  • Experience leading or working within large enterprise transformation towards Agile and Devops

  • Deep product management acumen

  • Proven ability to manage internal and external resources, as well as manage relationships with 3rd party providers and partners

Skills, Licenses & Certifications

  • Relevant certifications in Product Management/Product Delivery field

  • Has strong knowledge/expertise of product domain including the business model. constraints, regulations, user experiences. Etc.

  • Demonstrated ability to solve, and to lead others in solving, complex analytical problems

  • Willingness to take calculated risks

  • Ability to build and facilitate relationships at all levels of the organization, both internally and externally

  • Self-driven with a natural aptitude for engaging employees in multiple workgroups

  • Excellent verbal and written communication skills, with ability to effectively and clearly communicate a strategic vision; ability to communicate technical concepts to both engineering and non-technical audiences

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. American Airlines, Inc fully considers all qualified applicants including those with a criminal history.

EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY

American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

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